@AmazonHelp@AmazonHelp then I asked for Supervisor who asked me to repeat the inquiry, said 3-5 days & immediately exited conversation/hung up. If the policy changed (for holidays?) all each had to do was say so. The Prime membership rules change without any notice.
@AmazonHelp@AmazonHelp I made a return this morning to the UPS Store & have receipt. The item was an Amazon Essential item. The policy has been refund same day for items sold or shipped by Amazon. When I inquired about my refund I was told 7-10 days after arrives to wharehouse >>