V Lakshmanan

#bengalurean

[V Lakshmanan @la1610]

@Apollo24x7 @Apollo24x7 I have now received the missing medicines. Thanks. But I’m extremely disappointed and worried about the lack of urgency shown to resolve this issue. I would urge you all to be more customer centric going forward, especially on medicines!

[V Lakshmanan @la1610]

@Apollo24x7 medicines missing in order, raised complaint, no update or resolution. I have shared all details with chat and call center. I need my medicines or my money back. This is ridiculously. 357839435 order id. How much time do I need to wait for meds???

[V Lakshmanan @la1610]

@Apollo24x7 @Apollo24x7 why is a return pickup scheduled? What is being picked up? The missing medicines?? This is next level of tardiness. Pls let me know what to return??

[V Lakshmanan @la1610]

@Apollo24x7 pls ensure missing medicines are delivered today or the refund processed. This is for a 75 year old patient and they are troubled with the experience

[V Lakshmanan @la1610]

@Apollo24x7 I was told the exact same thing yesterday and today. No updates, no resolution

[V Lakshmanan @la1610]

I need my ordered medicines. Your logistics team has not shared an update is not my concern.

[V Lakshmanan @la1610]

@Apollo24x7 I don’t need automated responses. My ticket 7788100108280 is open for over 48 hours. Your team says no update recd from logistics team. My fault?? I need the medicines delivered immediately or a refund so I can buy the medicines.

[V Lakshmanan @la1610]

@bigbasket_com order not received and marked as delivered. Your support bot is of no use. No way to connect to a live support rep. Only a callback offered nothing else. Id TBN-2086242136-20260830. I need a full refund now!

[V Lakshmanan @la1610]

@fnp_ind Pathetic is a small word for the level of callousness shown by your delivery partner on Rakhi! Placed an order at 9:30am, no delivery until 9pm. Called FNP only to be told delivery partner cannot fulfil. Never ordering with your crappy company again! Order 7564538301

[St. Broseph @St_Brosephs]

Hello @SantoshSLadINC sir,

As you know, following the death of Medha Akarsh due to poor road conditions in Hebbagodi, a group of local, concerned citizens had come together for a peaceful spontaneous protest demanding accountability from concerned officials.

It was truly a peaceful protest with some slogans, and now as per multiple reports, the Hebbagodi Police Station is contacting common citizens who participated in that protest and are threatening them with punitive actions only because they dared to raise their voices in the wake of a young woman's death.

Why should FIRs be filed against common citizens for simply raising their voices? Article 19 of the Indian constitution specifically grants citizens the right to protest.

I am aware that due to the Licensing and Regulation of Protests, Demonstrations and Protest Marches (Bengaluru City) Order, 2021, protests in Bengaluru City are restricted to Freedom Park only, but Hebbagodi comes under the Hebbagodi City Municipal Council and not under any limit that could be considered as "Bangalore City"

So these actions of @HebbagodiPS to threaten and punish common citizens for protesting are unconstitutional, undemocratic, and have absolutely no legal basis whatsoever.

I request your intervention in this, and also the attention of @DCP_ECITY and @BlrCityPolice to stop the harassment of citizens with immediate effect

I implore you to instead redirect the focus and might of our police force into investigating the circumstances leading to Medha's death so that all those culpable and responsible can be punished to the fullest extent of the law.

#JusticeForMedhaAkarsh

[V Lakshmanan @la1610]

@WakefitCo Not required now. I cancelled the order since it was not getting delivered yesterday also. I ordered from another company and got the delivery same day! Unlike @WakefitCo that only commits but doesn’t follow through with it.

[V Lakshmanan @la1610]

This is the level of crappy service @WakefitCo gives on commitments! Delivered a protector (promised delivered on 17th) for the mattress that was promised to be delivered today. What should one do with it?? And all scripted responses from support and appalling escalation team.

[Wakefit @WakefitCo]

@la1610 Hi Lakshmanan, we sincerely apologize for the inconvenience caused. The protector is out for delivery today, and the mattress will be delivered within the next 48 hours. Thank you for your patience.

^Aishwarya

[V Lakshmanan @la1610]

@WakefitCo What crap!! Where should I put the protector? Over myself??? Mattress was committed to be delivered today, and now I don’t have a mattress to sleep on tonight and till your esteemed company decides to deliver!! Why the hell would you all commit when you can’t deliver

[V Lakshmanan @la1610]

@WakefitCo what a joke! Commit delivery on 5th and suddenly change it to 8th. Why commit when you can’t live up to it!! What is a customer supposed to do? Sleep on the floor??? Order # ORDER202604XJUGGN
@SupportWakefit Shame on you guys!

[V Lakshmanan @la1610]

@Ankit_AGarg Get your house in order! I bought a wakefit mattress based on your commitment to deliver on 5th. Suddenly you have logistics issue and delivery is delayed by 3 days? Your team is helpless and incompetent. Where am I supposed to sleep tonight? ORDER202604XJUGGN

[V Lakshmanan @la1610]

@Abhinavauthor @flyspicejet @flyspicejet @AjaySingh_SG Why can't a simple refund issue be resolved within the promised timeline? How long does one need to keep writing to you? @DGCAIndia @Ministry_CA

[Abhinav Kaushik @Abhinavauthor]

@flyspicejet You should be ashamed on the way you treat your customers. Its been 3 weeks since I have been followingup on the refund on my cancelled flight and everytime I am fooled by the customer care that its initiated from your end. But everytime its a lie. Shame on you!

[V Lakshmanan @la1610]

How the hell @Airtel_Presence closes tickets without resolution or confirmation?????

[V Lakshmanan @la1610]

@Airtel_Presence @airtelnews @airtelindia @TRAI @jagograhakjago
Airtel, you guys have not been able to resolve billing complaints raised on Nov 4, 27th and 5th Dec. Resolution committed on 6th Dec 1:30pm. Emails to your top mgmt solicits no response. Ticket4500189691

[V Lakshmanan @la1610]

Emails sent your team only gets auto responses. Spoken to multiple supervisors and only thing I hear is issue is escalated to billing team they will resolve it. Where is your billing team? In Mars?? For a 1499 + gst charge I am having to spend hours on calls with your team.

[V Lakshmanan @la1610]

Not a single DM or a call!! Airtel service and support has gone down the drain. Will port all my connections now!