@ScotRail Maybe so, but all announcements is 15 minute delays. I’m in the rural highlands. I live 3 miles from where I am, I could’ve walked. Now an hour & half late.
We have a bus in half hour, should I go for that?
@CalSleeper Fingers crossed it’s soon. I’m a regular traveller on this service and really not looking forward to my next trips now.
Can you look at temporary measures?
@CalSleeper what is going on? The tables have been taken out of the cabins. Completely unacceptable to expect people to eat their breakfast from the floor.
@ScotRail Thanks Chloe, who is the relevant team and who can I speak to about this? It’s not acceptable that residents of rural areas are now unable to use the train.
@ScotRail what is going on with your Friday services from Newtonmore to Inverness? It’s getting worse every week. The 1607 was packed & only 4 coaches so I was unable to get on #unacceptable
@ScotRail you’re a disgrace - advertising phantom train services on your app, then the social media team confirming it is running and it doesn’t exist! So stuck in the middle of nowhere because of your incompetence. @_KateForbes what are you going to do about this shambles?
@Weecoco2019@ScotRail When customer services told us it didn’t exist we left the station and are currently waiting for a bus that is due in half an hour. Amazing that you get more help from customers than from @ScotRail
Thanks for your help, safe onward journey.
@Weecoco2019@ScotRail Can you recall, if it stopped at Newtonmore? We were told by Customer Services that there was no such train and it should never have been on the app