@virginmedia This isn't a one off. There are regularly issues with your broadband service. On average, it goes off once a fortnight. That isn't a reliable service, particularly when people are trying to work.
@virginmedia no broadband for 2nd day running! Why is your service so unreliable when other companies can get it right? Saw the dreaded Virgin van at the bottom of the road and knew it was going to be another day of unproductive work thanks to Virgin. #CustomerServiceFail
@virginmedia It's not just our property. Our neighbours are also affected and similar comments on the local Facebook page about Virgin broadband being off yet again. It only went off after virgin van appeared!
@virginmedia It just confirms that there is an outage and estimated fix time is 9.08am tomorrow!! This isn't acceptable for a service we pay for. The option to apply for compensation has also disappeared....
@nationaltyres I booked & paid for MOT which the branch cancelled 2 days before as the MOT tester was off ill. I was told I'd get a refund but a month on I still don't have it, the garage says there's nothing they can do and I can't get thru to your "customer service" line??