Wayne Lam

[Wayne Lam @lamwayne]

@AnkerOfficial Thank you for all the follow-up support. I received a replacement set of earbuds and am satisfied with how this was resolved in the end. Appreciate the help after my initial support request was not handled very well.

[Wayne Lam @lamwayne]

Thanks @AnkerOfficial for the worst customer service ever. Bought a pair of Soundcore earbuds while on vacation in Japan that came with a 1.5 year warranty. Now they've become defective and you won't honour the warranty because I don't live in Japan?? Ridiculous and unacceptable.

[Wayne Lam @lamwayne]

@AnkerOfficial Thank you, Hanz. I appreciate this and have sent you a DM with the requested details.

[Wayne Lam @lamwayne]

I hope others see this and avoid purchasing your products as I will be doing going forward. @AnkerOfficial

[Wayne Lam @lamwayne]

@GOtransitBR FIX THE EQUIPMENT ISSUE. Stop cancelling busy rush hour trains without viable alternate options. At the very least ensure your subsequent trains have additional coaches to handle the overflow geez 🤦🏻‍♂️

[Wayne Lam @lamwayne]

@GOtransitBR What are you people doing and what are we freaking paying for, seriously? It's the second straight day you've cancelled the 8:02 AM train from Allandale to Union for an "equipment issue" and forced riders to take the next train which is only SIX coaches long.

[Wayne Lam @lamwayne]

How is this acceptable service?! The train is so full and people are standing shoulder to shoulder. In the accessibility coach, when we arrive at stations the attendant is telling ppl this coach is full and to run to a different one. WTF.

[Wayne Lam @lamwayne]

@GOtransitBR @sadgrlzhotline These rush hour trains are overcrowded even with 12 coaches. Add another rush hour train between 4:00-5:00 PM!!

[Wayne Lam @lamwayne]

@GOtransitBR @mamicucci_86 I've asked countless times for the same thing with the same capacity concerns. How many times will this message be "passed" along for anything to actually be actioned??

[Wayne Lam @lamwayne]

@GOtransitBR Instead or in addition to adjusting schedules can you please add coaches to all trains departing Union after 3:30 PM?? The weekday afternoon trains are so full now with standing room only. Stair cases and walkways are regularly blocked!

[Wayne Lam @lamwayne]

@AirCanada You have seated me away from my 2 young children on a long haul flight to Tokyo next month. Can this please be corrected as soon as possible?

[Wayne Lam @lamwayne]

@GOtransitBR @GOtransitBR This leads to drivers scrambling to look for parking while trying to make it to the platform in time for the train. Please have this fixed, thanks.

[Wayne Lam @lamwayne]

@GOtransitBR Hello, the parking garage sign at Aurora Go station is not working properly again and constantly displays the wrong parking space information. The level 2 availability showed 50+ spots were free this morning when in actuality it was full.

[Wayne Lam @lamwayne]

@GOtransitBR Hello, making another request to please add additional coachs to your 3:53 pm and 4:38 pm trains. These trains are consistently very full and standing room only during the mid-week days.

[Wayne Lam @lamwayne]

@GOtransitBR Hello, the 3:53 PM train from Union should really be extended to a 12 car train. It's a very busy trip especially on Tues/Wed/Thurs and many riders have standing room only. Thanks.

[Wayne Lam @lamwayne]

@GOtransitBR @GOExpansion Much appreciated, thank you!

[Wayne Lam @lamwayne]

@GOtransitBR @GOExpansion @GOtransitBR Can you please respond to my question above? Thanks.

[Wayne Lam @lamwayne]

@GOtransitBR @GOExpansion Hello, is this platform change permanent? Or will the future east/west platforms move back closer to the station house once construction is completed?

[Wayne Lam @lamwayne]

@GOtransitBR Need to reiterate that your 3:53 PM train from Union station requires more coaches. I mean like IMMEDIATELY. It's ridiculous how many riders have to resort to finding space to stand or sitting in the stairwells. #CMON

[Wayne Lam @lamwayne]

@GOtransitBR Thank you for the clarification. Do you have an estimate of when the outer west lot will be reopened? This would have the biggest impact on the parking situation. An overflow lot 15 mins away on foot in the dead of winter or heat of summer is not an ideal alternative.