Lancsmedgrad2015

PEM Fellow & MSC Clinical Education Student

[Lancsmedgrad2015 @lancastermedic]

@AsdaServiceTeam went to ASDA Lancaster today, only to get home to find that the Sharwoods Naan Breads sold to me had best before of 27/05/2019!

[Lancsmedgrad2015 @lancastermedic]

@VirginTrains Well I hope we get some form of compensation regardless of length of delay for having to change trains so suddenly as this is not the customer service that you pay for, particularly when choosing first class...

[Lancsmedgrad2015 @lancastermedic]

@VirginTrains very poor treatment this evening on what should have been 20:12 arrival into London Euston from Glasgow. Without any warning as we are due to pass through Milton Keynes, train stops & all told to get out & get to platform 5 as we are changing trains... no assistance

[Lancsmedgrad2015 @lancastermedic]

@VirginTrains The 20:12 arrival to Euston, moving again now for the time being but this is very poor service and sudden change of train for those who have respiratory problems is not good for health as sudden changes in temperature exacerbate problems...

[Lancsmedgrad2015 @lancastermedic]

@VirginTrains Now train has suddenly stopped only moments after leaving Milton Keynes, there is only minimal lighting, no Wi-fi and no power... Shocking treatment in rushing us with no warning from one train to another & no assistance

[Lancsmedgrad2015 @lancastermedic]

Now train has suddenly stopped only moments after leaving Milton Keynes, there is only minimal lighting, no Wi-fi and no power... Shocking treatment in rushing us with no warning from one train to another

[Lancsmedgrad2015 @lancastermedic]

@VirginTrains I sorted it myself, I would appreciate though that someone feedback to this member of staff about how she came across, this was not the language I expect of a virgin trains member of staff, and as a junior doctor currently on way to work to start night shift was astounded

[Lancsmedgrad2015 @lancastermedic]

@VirginTrains do not appreciate when in first class as I ask server if I can have clean drinks set as there was someone else’s tissue on mine to be told “I don’t have time to deal with this crap, there’s only 2 of us on”, this is on top of no hot food, poor customer service!

[Lancsmedgrad2015 @lancastermedic]

@VirginTrains 17:57 to Lancaster, best of all my drinks set has not been replaced, am I expected to do this myself? She seemed to have time to talk to her friend after not replacing my drinks set though... Not seen train manager yet as they came through before attendant

[Lancsmedgrad2015 @lancastermedic]

17:57 to Lancaster, best of all my drinks set has not been replaced, am I expected to do this myself? She seemed to have time to talk to her friend after not replacing my drinks set though... Not seen train manager yet as they came through before attendant

[Lancsmedgrad2015 @lancastermedic]

@VirginTrains poor service compared to normal in first class tonight to London Euston, firstly they forget to bring everyone’s main course out before serving desert, then they serve no hot drinks, not what I expect having used service regularly.

[Lancsmedgrad2015 @lancastermedic]

@TPEassist if my train is cancelled today & I have advance tickets for both directions of travel to come back tomorrow, can I claim both back on delay repay as I won’t be at destination to return? Thanks

[Lancsmedgrad2015 @lancastermedic]

@TPEassist very poor seat reservation management on 11:19 Manc OxRd departure, 4 people with First Advance Tickets all booked in same seats!

[Lancsmedgrad2015 @lancastermedic]

@northernassist it was on phone to 0344811511 as tried the 08002006060 number but was told that line had closed and I needed to call other

[Lancsmedgrad2015 @lancastermedic]

@northernassist not impressed with web sales team who are refusing to uphold your app terms and conditions, Indian manager very dismissive

[Lancsmedgrad2015 @lancastermedic]

@TPEassist tried calling, 10 minute wait with no answer! As a lot are having issues wouldn't it be worth getting an update to release?

[Lancsmedgrad2015 @lancastermedic]

@TPEassist know when app will be working again? I was told update would be released this PM to address the errors with it? Still no update!?

[GAME.co.uk @GAMEdigital]

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[The BMA @TheBMA]

Breaking news: BMA suspends junior doctor industrial action in England. More to follow

[Lancsmedgrad2015 @lancastermedic]

@HiltonHelp very disappointed by the poor communication & missold room from your telephone team, shockingly poor customer relations.