Laura 💜

Language technologist with opinions
Don't like it here anymore 😄
🐘

[Laura 💜 @lancslass87]

✨ New blog post: “Back to the Old Internet: A Personal Reboot”.
I thought the old internet was gone — turns out, it just needed a reboot.
#OldInternet #OpenWeb #Mastodon #DigitalReboot #SelfHosted
https://t.co/I7mRAX1oF9

[Laura 💜 @lancslass87]

✨ New blog post: “📱 FOSS Android Essentials: A Whole‑Phone Guide”
#Android #FOSS #OpenSource #Fossify
https://t.co/SAHgnB9YWB

[Laura 💜 @lancslass87]

🚨 New blog post: “👩‍💻 Mira Murati Deserves to Be a Household Name” #AIethics #OpenAI #WomenInAI #WomenInTech https://t.co/T0uxQfXM2j

[Laura 💜 @lancslass87]

Hey @LycamobileUK just wanted to say a big thanks - I was recently in a situation where I needed an eSIM urgently. My pay monthly network on my expensive contract were unable to help with this - I got one off you in 5 minutes! Thanks for helping me stay in touch with the world 💕

[Laura 💜 @lancslass87]

@allie__voss You got married while I was on a Twitter break!!! Massive congratulations both of you 💞

[Laura 💜 @lancslass87]

Still hoping to hear back from @MadeByGoogle on this!
Many of us trying to understand how #PixelFold support compares to Samsung — especially after being burned by unclear or vanished warranty options.
Support clarity matters when you’re investing £1,000+
#ConsumerRights

[Laura 💜 @lancslass87]

@SamsungUK @LikewizeRepair @SamsungHelpUK Q for @MadeByGoogle: do #PixelFold users in the UK get local/doorstep warranty repairs? Especially for simple items like screen protector replacement? Mandatory factory reset? Tracking? Trying to compare ecosystem support options - thanks!

[Laura 💜 @lancslass87]

@SamsungUK @LikewizeRepair @SamsungHelpUK @madebygoogle More background on Reddit: https://t.co/hEEj5c8pji

[Laura 💜 @lancslass87]

URGENT @SamsungUK DPD collected my Fold on Saturday for a simple repair under warranty, now neither you nor @LikewizeRepair can confirm where it is. I've escalated and been ignored. DPD tracking for the collection: 1550 0604 097 918 L

[Laura 💜 @lancslass87]

@SamsungUK @LikewizeRepair @SamsungHelpUK Q for @MadeByGoogle: do #PixelFold users in the UK get local/doorstep warranty repairs? Especially for simple items like screen protector replacement? Mandatory factory reset? Tracking? Trying to compare ecosystem support options - thanks!

[Laura 💜 @lancslass87]

@SamsungUK Full thread for clarity https://t.co/F4uAylMDxk

[Laura 💜 @lancslass87]

Watch out people - @SamsungUK apparently no longer offering doorstep repairs on foldables all of a sudden. Booked a super simple inner screen protector swap online under warranty and they've lost mine, nobody can tell me where it is 🙃 #SamsungFold #SamsungSupport

[Laura 💜 @lancslass87]

Urgent @SamsungUK - you and repair partner @LikewizeRepair still holding my phone without consent. They say you must authorise return - you say you have no control over the process. Give me my phone back! You are mishandling my personal property and data #SupportFail #DataBreach

[Laura 💜 @lancslass87]

@SamsungUK I've been messaging you directly for days, only to receive standard replies and conflicting information. Presidential Escalations team now finally handling this directly. Worst support experience I've ever had! I pay almost £100/month for this phone! #GalaxyFold #SupportFail

[Laura 💜 @lancslass87]

Watch out people - @SamsungUK apparently no longer offering doorstep repairs on foldables all of a sudden. Booked a super simple inner screen protector swap online under warranty and they've lost mine, nobody can tell me where it is 🙃 #SamsungFold #SamsungSupport

[Laura 💜 @lancslass87]

URGENT @SamsungUK DPD collected my Fold on Saturday for a simple repair under warranty, now neither you nor @LikewizeRepair can confirm where it is. I've escalated and been ignored. DPD tracking for the collection: 1550 0604 097 918 L