@earthcasey @FlyWithLEVEL@skycopcom Didn't they admit it wasn't a bird strike? Level wouldn't even give us a reason as to why our return flight was cancelled last minute. They "rebooked" us on a flight 5 days later so we were forced to buy a new flight again that was $3300 one way if my friend didn't have miles
@earthcasey @FlyWithLEVEL@skycopcom what email did they give you? I talked to 2 people on the phone who assured me that my flights had been reimbursed in full (they cancelled our return flight home same day as well...) but I still haven't seen anything hit my credit card..Have you tried calling?
@earthcasey @FlyWithLEVEL@skycopcom Hey! I was on the cancelled flight with you April 6 from Newark-Paris that got cancelled due to a "bird strike!" Have you found out how to submit the claim for reimbursement of extra expenses they PROMISED we would get refunded for? Website won't let you submit any receipts!!