lara nugent

[lara nugent @laranugent1]

@Se_Railway Thank you. I will do.

[lara nugent @laranugent1]

@Se_Railway I have just witnessed the most disgusting display by one of your staff at the barrier at St Pancras International. He reduced a young girl who had a problem with her ticket to tears. Offered no help and was vile to her.

[lara nugent @laranugent1]

@DPD_UKHelplin I had a parcel due to be deliveried on Friday. It never arrived. Today Ive had a notification to say it is being sent back to the sender. I want the parcel. Can't get through to anyone at DPD or @katespadeny

[lara nugent @laranugent1]

@dpduk_ I hate to have to do this here. But I had a parcel due on Friday waited in all day and it never arrived. I had an update today to say it was being sent back to @katespadeny I can't get through to you or Kate Spade

[lara nugent @laranugent1]

@THEOUTNET Thank you

[lara nugent @laranugent1]

@UPS_UK @THEOUTNET Apparently you delivered my order to someone called Scott. You haven't supplied the house number I'd has been delivered to. My neighbour's don't have the item. Can you give me the house number?

[lara nugent @laranugent1]

@WeAreOpenreach Good morning, I've got an appointment this afternoon but have tested positive for Covid. How do I cancel?

[lara nugent @laranugent1]

@AmericanAir Can you also.advidr on refund policy? I've been bumped from premium economy to coach for the international part of my journey. Thanks!

[lara nugent @laranugent1]

@AmericanAir No! It hasn't. It is still delayed

[lara nugent @laranugent1]

@AmericanAir I can't! I need to get home to London. The service and help today has been dreadful. How can you run a service when you know flights can't take off

[lara nugent @laranugent1]

Seriously @AmericanAir! We are stuck in Tuscon because they are practising for an air show! I can't get to Dallas! My international flight leaves at 9.40pm I've been already bumped from Premium to Coach, if I manage to get the Connecting flight! Disgusting!

[lara nugent @laranugent1]

@NetworkRailSE @Se_Railway This is ridiculous! No real communication just pushing train times on. And you charge a premium!

[lara nugent @laranugent1]

@Se_Railway Do you have any idea how long? Stick on a train with no info

[lara nugent @laranugent1]

@DeliverooHelp @Deliveroo You are still refusing to refund! Terrible service

[lara nugent @laranugent1]

@Deliveroo could you please let me know who I can complain too? I had an order with missing items and you refuse to refund.

[lara nugent @laranugent1]

@Sainsburys_Bank I have been on hold for over 30 mins trying to close my account. I can't use the online banking. Terrible customer service!

[lara nugent @laranugent1]

@dhlexpressuk @THEOUTNET I've sorted. In future it would be great if @dhlexpressuk actually took notice of the redelivery requests.

[lara nugent @laranugent1]

@dhlexpressuk @THEOUTNET Despite changing my delivery day until tomorrow, DHL delivered today. Not to my address. I have no details of which number it has been delivered to. And the picture is of feet and not the parcel. My tracking number is not valid. Can someone contact me.

[lara nugent @laranugent1]

@THEOUTNET Thank you. I have sent you a DM