@lufthansa My flight between Frankfurt and AMS is cancelled. Now at Delhi and there's a flight from KLM directly to AMS but the crew says it's not possible. Have been waiting on hold with your service center for >45 min now. How do I make sure I get in Amsterdam in time?
@lufthansa What's the point of reaching out to you on twitter and than being shooed off to call another service line myself? I want to have a proper answer on your #falseadvertisingclaim of โฌ79 business upgrade for my return flight
@lufthansa I send an email on the 21st of nov and received a message that I would be contacted directly but haven't heard a thing #waitingtillsunsetsintheeast
Have been waiting for a response from @lufthansa for ~3weeks on their #falsepromo for Bus Class upgrade being way more expensive than advertised #misleading#fraud#betrug#crappyservice
@lufthansa I've reached out to your customer service via email on the 21st and 30th of nov. Both times I was told to be contacted by a the customer care service team yet I still haven't heard a thing. Is it normal practice to keep customers waiting for >2 weeks?