Linda Johansson

Make-up artist @ One Represents

[Linda Johansson @lasheslonging]

@SenorDipstick @turningleftfor @RandoxOfficial Furthermore - after i had paid to return the test I was refunded only 90% of that i had paid due to “administrative costs”. AFTER YOU DIDN’T GET THE TEST TO ME IN TIME.

[Linda Johansson @lasheslonging]

@SenorDipstick @turningleftfor @RandoxOfficial At least your test arrived 🤷‍♀️ My day five arrived in time for day 8 and abysmal customer service regarding refunding me for failing to get it to me in time.

[Linda Johansson @lasheslonging]

@RussHill9 @turningleftfor @RandoxOfficial @ExpressTestUK Glad to hear you’ve had no issues. I wish I had recorded the phone conversation with customer support after an hour on hold. Comical. The lady could hardly string a sentence in English together and didn’t make any sense what so ever. Had no idea what she was taking about.

[Linda Johansson @lasheslonging]

@nenp12345 @turningleftfor @RandoxOfficial Yea don’t hold your breath in ever seeing that money. Did you send it recorded delivery at your own expense?

[Linda Johansson @lasheslonging]

@turningleftfor @RussHill9 @RandoxOfficial @ExpressTestUK It’s cheap for a reason. Your lucky bid the product arrives in time and any issues there is zero support from customer service. Better pay more for a reliable company.

[Linda Johansson @lasheslonging]

@marimcginnis @turningleftfor @RandoxOfficial With Randox?

[Linda Johansson @lasheslonging]

@tbloke99 @turningleftfor @RandoxOfficial Makes no sense at all. My nearest drop off point was over 45 minutes away. Something they don’t make clear at the time of purchase. Stay clear of Randox basically.

[Linda Johansson @lasheslonging]

@Limute @turningleftfor @RandoxOfficial Randox is the answer - useless.

[Linda Johansson @lasheslonging]

@MariaHa30581898 @turningleftfor @RandoxOfficial Me too! Non existent customer service. Laughably bad actually. I’ve let everyone I know to bypass Randox. Things do go wrong but customer service is everything. They’ll do everything not to refund you as well.

[Linda Johansson @lasheslonging]

A heads up on @RandoxHealth Day 5 test arrived on Day 8 and customer service says to return it, AT MY OWN EXPENSE, and IF they’re happy with the kit upon inspection I’ll get a refund. Pay for their mistake? Not cool. Bought through https://t.co/2BQpGEx16X AVOID! #testtorelease

[Linda Johansson @lasheslonging]

@ennyWnnageM If you use #randox allow PLENTY of time. I’m on Day 7 and still waiting for my day 5 test to arrive. Customer service says it’s my responsibility to pay for recorded delivery to return the now redundant test despite them not providing a service paid for.

[Linda Johansson @lasheslonging]

@its_sophieb @British_Airways @RandoxOfficial Allow plenty of time and check that you have a drop off point somewhere near you. They’re far and few between.

[Linda Johansson @lasheslonging]

@jadeys1986 @SeIormP @Iam_IamJR IF it arrives in time! I’m on Day 7 and the Day 5 test is yet to arrive. Don’t order from https://t.co/yh4UegLaJI

[Linda Johansson @lasheslonging]

@SeIormP Don’t order from 247Traveltests/Randox. I’m on Day 7 and my #randox Day 5 is yet to arrive with very sloppy customer service. Better go to a clinic.

[Linda Johansson @lasheslonging]

@ennyWnnageM Unbelievable - all of it.

[Linda Johansson @lasheslonging]

@its_sophieb @British_Airways @RandoxOfficial Allow a lot time - my day 5 rest is yet to arrive and I’m on Day 7 now. Had to go to a walk in clinic instead. Very sloppy customer service attitude too.

[Linda Johansson @lasheslonging]

@thewhitecompany You did not advertise that you were phasing these out. I used to regularly be in your shops and am on your mailing list. No notice given what so ever. Unacceptable and very very shoddy company policy and customer service. Blatant robbery.

[Linda Johansson @lasheslonging]

Be aware of @thewhitecompany gift vouchers. They have terminate their validity despite there being no expiry date printed on them. £120 lost. Customer services explanation “It’s at company discretion to honour, or not, gift vouchers”. #thewhitecompany #giftvouchers #scam

[Linda Johansson @lasheslonging]

@thewhitecompany Yes they are paper vouchers with no expiry date on them. I am regularly in the shop and saw no notice about them being phased out nor did I get an email saying as much. Totally unacceptable and after 15 years of fierce loyalty I’ll take my business elsewhere.

[Linda Johansson @lasheslonging]

@collie0831 Yes unbelievably bad customer service. My gift £120 gift voucher has expired despite having no expiry date on it.