Lauren

[Lauren @laur__alyssa]

@amazon @AmazonHelp makes a ton of sense!! ✌🏼

[Lauren @laur__alyssa]

@AmazonHelp VERY HELPFUL!!!

[Lauren @laur__alyssa]

Cannot believe the disgusting level of customer service I just received from multiple of your employees @amazon. Including getting HUNG UP ON. Do better.

[Lauren @laur__alyssa]

@AmazonHelp They keep saying they don’t do price matching. This is not a normal price match.

[Lauren @laur__alyssa]

@AmazonHelp I bought an item through you guys on prime day and was sent the wrong item, and now I have to pay full price the actual item I ordered????? How does that make any sense????

[Lauren @laur__alyssa]

@AmazonHelp I did that and just got an email stating no price adjustment. Even though AMAZON SENT ME THE WRONG ITEM!! I am somehow the one paying for it!!

[Lauren @laur__alyssa]

@AmazonHelp

[Lauren @laur__alyssa]

@AmazonHelp I have already done all that multiple times and I have gotten nowhere. Your employee promises something to your customer, you honor it. And you did not do that whatsoever.

[Lauren @laur__alyssa]

@AmazonHelp I am being penalized for AMAZON’s mistake

[Lauren @laur__alyssa]

@AmazonHelp BY YOUR SUPERVISOR. even though I have screenshots of YOUR EMPLOYEE telling me they would do so.

[Lauren @laur__alyssa]

@amazon @g_sonney Don’t even bother. They will hang up on you while you’re still talking and will not resolve your issue

[Lauren @laur__alyssa]

@amazon Not to mention it was YOUR HIGHEST RANKING EMPLOYEE WHO HUNG UP ON ME WHILE I WAS STILL TALKING!!!

[Lauren @laur__alyssa]

Employees going back on their words/promises to their customers. I would not have expected that from you @amazon!!!

[Lauren @laur__alyssa]

@Starbucks haven’t taken one sip yet. This is unacceptable 😒

[Lauren @laur__alyssa]

@GJD14991730 @kcaj7289