Laura Nicholson

Archaeologist

[Laura Nicholson @lauraannenic]

@tommeetippee_UK hi I’ve been trying to get help with my broken perfect prep all day! Been on the phone 3 times, messaged on Facebook & emailed and we’re no further forward

[Laura Nicholson @lauraannenic]

@canva I’m trying to cancel my subscription following your instructions but it won’t let me. Can you assist?

[Laura Nicholson @lauraannenic]

@Clearpay_UK hey how do I pause payments when items returned to merchant?

[Laura Nicholson @lauraannenic]

@AvantiWestCoast Stephen, the train manager on the 17.30 from Glasgow to London is an absolute pleasure! He is a credit to your company!

[Laura Nicholson @lauraannenic]

@AvantiWestCoast This was the train we booked! We got on the correct train! Service is shocking

[Laura Nicholson @lauraannenic]

@AvantiWestCoast absolutely shocking service on the London to Glasgow train right now. Ratio of 3 people to 1 seat, tell me how that’s safe? 2 pregnant girls having to sit on the floor! Pensioners refused seat reservations! Get me a manager

[Laura Nicholson @lauraannenic]

@AvantiWestCoast You’re full of shit Ross. Each service will just be getting busier as the day goes on. So I’ve to pop off the train and risk not getting back on? You’re having a laugh.

[Laura Nicholson @lauraannenic]

@AvantiWestCoast But refusing people access to empty first class seats? The amount of people on this train you can’t possibly move between carriages to find your sacred train manager!

[Laura Nicholson @lauraannenic]

I can’t believe you think this is acceptable! I am pregnant and sitting in the doorway of a toilet!

[Laura Nicholson @lauraannenic]

@TPEassist But I’ve just been told on the phone by your customer services that the ones showing as running will be running

[Laura Nicholson @lauraannenic]

@TPEassist are your trains on Sunday from Manchester to Glasgow running? My earlier service has been cancelled can I get on another off peak?

[Laura Nicholson @lauraannenic]

@thetrainline And what if I wanted to cancel 1 ticket?

[Laura Nicholson @lauraannenic]

@thetrainline hi I booked 9 tickets for a trip from Glasgow to Manchester and someone has dropped out. Can they change 1 ticket to a future date without effecting the other 8

[Laura Nicholson @lauraannenic]

@thetrainline Do I need to call? What details will they need as all the tickets are in my details

[Laura Nicholson @lauraannenic]

@thetrainline Still not received. I have sent a DM with a different email

[Laura Nicholson @lauraannenic]

@thetrainline hi I have no booking confirmation for the tickets I bought but did it as guest. Can you help?!

[Laura Nicholson @lauraannenic]

@thetrainline Ok, I’ve done this

[Laura Nicholson @lauraannenic]

@thetrainline I am worried I gave the wrong email address though?

[Laura Nicholson @lauraannenic]

@thetrainline Yes I booked them myself and it was a credit card

[Laura Nicholson @lauraannenic]

@Clearpay_UK hi you’re trying to charge me for returned items tomorrow. I’ve already halted the payment previously, and it won’t let me again

[Laura Nicholson @lauraannenic]

@thetrainline I can’t complete that form as I don’t have a transaction ID