Laura

[Laura @LauraB0522]

@EE I was supposed to have a free 6 month xbox pass which is the equivalent of £90. I have spoken to various dept and keep having to explain my situation. I am so angry with wasted hrs on the phone for this issue. I will be cancelling my contracts ASAP and won't use EE again

[Laura @LauraB0522]

@EE I'm disappointed with not being able to access & use the supposedly free Xbox pass that is part of my broadband deal. 4 times I've had to phone customer service to try & sort it. Now been charged & still unable to have a free pass apparently until the end of the month 😠

[Laura @LauraB0522]

@EE Absolutely disgusted by customer serv I've received this week from @EE I cannot believe that I have had to make 2 more calls & an online chat & I still can't get the issue sorted. Apparently a £20 credit is being added to my account but this does not cover what I agreed to.

[Laura @LauraB0522]

@EE Ok, thank you. I'll give that a go.

[Laura @LauraB0522]

@EE Well that might not be so easy to do. I have found it really hard to go through the automated system to then speak to someone from the broadband team. Yet again another waste of an hour on the phone then 🙄

[Laura @LauraB0522]

@EE I am concerned that I will have to spend another hour on the phone to customer service again at the end of the month to try and get this sorted. Why don't EE broadband just send a code to apply the pass rather than having to activate it in such a complex way?

[Laura @LauraB0522]

@EE I was charged on my mobile bill. I have not been able to apply the free pass at all and this has now been going on for nearly 2 months. It's such a confusing system and I don't have any faith anymore that I will actually get the free pass sorted.

[Laura @LauraB0522]

@Respawn Hi, my son has requested a transfer of his Apex account from PlayStation to Xbox but none of his account or game attributes that he has collected have been moved over.
Can you help?

[Laura @LauraB0522]

@NewLookHelp Hi thank you for your reply, I have sent a direct message with my details

[Laura @LauraB0522]

@NewLookHelp Hi I have a faulty item but this is now the 2nd one! Returned a jumper due a fault and received a refund last week. So reordered the jumper again and the same thing has happened...the elastic has snapped in the bottom of the jumper ☹ really disappointed.

[Laura @LauraB0522]

@CathyBlunt6 Wow!! Made me emotional watching that! How amazing 🥰

[Laura @LauraB0522]

@CathyBlunt6 Love it! 🤣

[Laura @LauraB0522]

@LucieDesbois3 Lovely photos! 🥳xx

[Laura @LauraB0522]

💙🌈
Thank you to all the amazing ITU nurses & staff for being so supportive during our redeployment!

[🏥 Critical Care Outreach Team - Southend Hospital @CCOT_Southend]

Laura Blunt+Jackie Rixon from Southend's Acute Pain Team were both familiar faces within our ITU team....however, since #COVID19 they're taking redeployment in their stride, learning new skills+helping us to care for more patients. We couldn't do this without you! #MSEheroes 🙏🌈

[Laura @LauraB0522]

👏🏻😀💙

[Essex Police @EssexPoliceUK]

A message from Essex Police Dogs Mitch, Rex, Bruce, Diesel, Tygo, Tyson, Millie, Tex, Chip, Axel, Jess, Comet, Pablo, Ollie, Vin and Mo.
#ClapforCarers
#ClapforNHS
#ClapforKeyWorkers

[Laura @LauraB0522]

@nowtvhelp Oh ok, I didn't put much info in the box as I thought it was a case of you monitoring it and would know from my tweet what it involves. I have already sent information via that system and didn't get much feedback which is why I tweeted you in April!! 🤦🏻‍♀️

[Laura @LauraB0522]

@NOWTV disappointed with your response to my query about my Sky Sports pass. I realise your contact centres are closed but suggesting I cancel my pass doesn't help!! I'm paying each month for something I cannot watch. Will my pass be extended?

[Laura @LauraB0522]

@nowtvhelp Hi, is anyone going to reply to the above? I sent my details over yesterday as requested. Thanks

[Laura @LauraB0522]

@nowtvhelp Done! Thank you

[Laura @LauraB0522]

@nowtvhelp Ok, thanks. Haven't had an email yet-will it be sent soon? We had a 6 months pass not sure if that's the same as a season ticket?