@ASOS_UK I have ordered the same item twice from you.. on both occasions it has arrived incorrect. I can’t seem to speak to anyone apart from a robot. Could I please get spoken to by a human in customer care please? Many thanks
@SamsungUK Hi, I ordered something from your site on the 26/11/21. I have had no updates on the order and the money has come out of my bank, hoping for an update if possible please as was hoping it would be here before Christmas (stock seemed fine when ordering?). Many thanks
@ASOS is there any reason why I cannot choose next day delivery for my order? I pay premium for next day but doesn’t give me an option to select it for some reason, when I thought the cut off was 22:00
@inthestyleUK I am still waiting for a reply to my message regarding a query regarding my order, which I sent 4 days ago. Said I would get a response within 48 hours. I would appreciate a response as soon as possible please
I’ve paid next day delivery for a @OfficialPLT delivery and have yet to have a message notifying me of where it is and I can’t seem to track it. Paid next day delivery so it would be here for tomorrow. Normally reliable, currently unsure hmm🤔.