Laura Gainsford

Views are mine, but you can share them.

[Laura Gainsford @laurag79]

I love the way this is described as though it’s out of their control, and that they’re subject to the whims and fancies of locomotives. As opposed to a total failure to maintain and repair them effectively.

[Laura Gainsford @laurag79]

@nationalrailenq please can you take a look at your app - the text does not fit in the ‘more info’ box so it’s not possible to see all the information about strikes as they relate to individual services, it’s been cut off. Not very helpful.

[Laura Gainsford @laurag79]

@thetrainline the refund part of your app isn’t working and the number you direct to for refunds says it doesn’t deal with refunds.

[Laura Gainsford @laurag79]

@SouthernRailUK As you didn’t reply, please provide an email address so that I can take this up with someone else at Southern Rail?

[Laura Gainsford @laurag79]

@SouthernRailUK when are you going to run direct trains to/from Crystal Palace/London Bridge? The service has been terrible. It’s taking longer and costing extra money. Also the 0716 from Honour Oak Park to London Bridge is disgusting. Floors flooded, seats wet, train filthy.

[Laura Gainsford @laurag79]

@SouthernRailUK But when are you going to restore the train service? I need regular, direct trains, from both London Bridge and from Crystal Palace, and I won't be the only one! When are they coming back? We're all going back to work but you aren't delivering the service needed to enable that.

[Laura Gainsford @laurag79]

Carriage number on door is 71673.

[Laura Gainsford @laurag79]

@Raworthontherun excellent News At Sixing today. Please forgive my asking something totally un news-related, but would you mind telling me where the beautiful dress you wore today is from, please? Thank you in advance and sorry to trouble you.

[Laura Gainsford @laurag79]

@redspottedhanky Hi, please can you respond to my direct messages?

[Laura Gainsford @laurag79]

@redspottedhanky Hi, it’s no longer possible to travel into Scotland from England so I need a refund on my train tickets, please let me know how I go about this? Reference is T3CKG6NJ

[Gary Lineker @GaryLineker]

Providing a new start to those who‘ve fled their homes represents the best of Britain's values. As we know refugees have always helped to keep our communities safe and make our society stronger. They even brought us fish & chips. Im standing with @RESCUE_UK to #StandWithRefugees

[Laura Gainsford @laurag79]

@RealBPGarage please can you update your website to reflect the opening hours of BP Cornwall Lodge? It’s a frustrating waste of time to check opening hours on your website 1st, walk down there with parcels to drop off, but nonetheless find it shut.

[Laura Gainsford @laurag79]

Oh my actual God. Just got a Cameo from @sarapascoe courtesy of @LauraJHegarty https://t.co/LYkVZf3lzU Sara, I bloody love it. And you. (And Animal, BTW.) But most of all I love my fellow Garrrryyy, that Hegs. xx

[Laura Gainsford @laurag79]

@GossardUK please could you respond to my DM?

[Laura Gainsford @laurag79]

@SouthernRailUK Hi, the train being used for the 0722 from Crystal Palace to London Bridge needed to be cleaned before it set off. It’s full of rubbish on seats and tables.

[Laura Gainsford @laurag79]

Hi @Sistaglam sorry to be a pain but I think I have returned a dress with the wrong printout, please can I DM you the details to check you receive it OK and we can match it all up?

[Laura Gainsford @laurag79]

@Treatwelluk hi, I have your app but I’ve never used your service and I’d like to try it for the first time. The code I was sent for £10 off my first treatment doesn’t work, please can you send me a new one? Thank you in advance.

[Laura Gainsford @laurag79]

@Tesco Thank you Lawrence.

[Laura Gainsford @laurag79]

@Tesco hi, what’s happening to the Crystal Palace Express please? Why is it closed?