@FitbitSupport@infinidim42 Happened to me too. No resolution from @FitbitSupport by phone. Only the promise of an email reply. My Charge 5 auto updated and I am now a proud owner of a brick. Thanks @fitbit As a 10 year Fitbit user I guess it’s time to part ways.
@FedExHelp So are you telling me, that if a customer places an order with FedEx 2 Day shipping the package begins the shipping process just before a weekend that if that package lands in a sorting facility that does not sort on Saturdays or Sundays that FedEx can not deliver
@FedExHelp So are you telling me, that if a customer places an order with FedEx 2 Day shipping the package begins the shipping process just before a weekend that if that package lands in a sorting facility that does not sort on Saturdays or Sundays that FedEx can not deliver
@FedExHelp What about Overnight delivery? Same?! I would understand this with FedEx ground. And I have had the same, horrible experience with ground having to wait for my package to move on a “business day” that is why I paid a premium for 2 (Two) Day Air. I thought that premium
@FedExHelp So 2 Day Air shipping only “works” if FedEx does?!! Is that what the customer needs to know to make an informed decision? Calculate the actual business days available before placing and order and paying a premium for a service that can not be performed.
@FedExHelp Why do I have to do the work of customer service? My delivery stalled in Memphis for 2 days with no explanation. I paid for 2 day delivery and then was told “next business day” that’s Monday. No one has offered to follow up. Not what I thought what I was paying for.
@FedExHelp Deliver my package as expected. I had to go through 2 customer service reps to get a “request” to deliver on a Saturday. And all the agent could say was that he “hoped” I would get it. I have to call back tomorrow to find out. Customer service?! A joke!!!
At the end of a long and difficult day yesterday I was heading to the store and being ministered to by @lauren_daigle through her new song “You Say” and turned into the parking lot to see… https://t.co/xx656HajL9