Laura Jane Neil

[Laura Jane Neil @laurajaneneil]

@HMRCcustomers Hi, I can't verify my identity using Gateway because my married name isn't matching my records - but the only way I can change my name is by having a Gateway account & I'm stuck in a loop. My ID (passport, driving license etc. are in my new name). Can you help?

[Laura Jane Neil @laurajaneneil]

@CuffeandTaylor ok thank you; will we be notified by email when we've been refunded or will it just appear on my bank statement?

[Laura Jane Neil @laurajaneneil]

@CuffeandTaylor Hi, can someone confirm they received my returned tickets for the Star Wars event? Last 2 emails from you didn't answer my Q