Laura Kane

[Laura Kane @laurakane_]

@GlasgowCC your parking penalty portal has been broken for days. Is this going to be fixed and will there be any lenience for payments that have been delayed because of this?

[Laura Kane @laurakane_]

@British_Airways Thanks. I've spoken to baggage team who have rerouted my luggage to the wrong airport, despite explicit instructions. They claim not to have a supervisor - I'm not convinced your webform will be effective. Do you have a number I can escalate this issue to please?

[Laura Kane @laurakane_]

@British_Airways Hi, one of my bags has been lost and despite your promises, it hasn't been returned to me. I've now moved location and am unable to contact you to explain this situation and I don't want my luggage to be delivered to somewhere I have already left. Can you help?

[Laura Kane @laurakane_]

@British_Airways Do you have a number I can escalate to please?

[Laura Kane @laurakane_]

@British_Airways It was registered immediately. My bag is still missing and apparently has been sent to Rome, completely against my instruction to leave it in LHR for me to collect on my return. Your baggage team have left me on hold (again) and informed me that they have no supervisors.

[Laura Kane @laurakane_]

@British_Airways Multiple calls, poor audio quality, lots of hangups. No wonder you're taking lots of calls just now - no one is helping.

[Laura Kane @laurakane_]

Every time I call, you hang up on me. I am visiting multiple locations on this trip and don't want my luggage to be further lost.

[Laura Kane @laurakane_]

@British_Airways Thanks Cody. Was really just asking if it was possible before spending time on hold to the call centre to just be told no?

[Laura Kane @laurakane_]

@British_Airways I'm looking to book some flights but need to check with someone first. I don't seem to have the option to hold the flights (but they're not to any of the countries where that isn't an option) - is there any way to hold for a couple of hours while I check?

[Laura Kane @laurakane_]

@karafungroup hi, hoping you can help! We’re trying to use remote control on an iPad and multiple iPhones but when we join the session we can’t log in. Everything with our account on the pc is all fine and working - just multiple remote devices and just that button! Can you help?

[Laura Kane @laurakane_]

@ellikerjames @rocknrollgarag1 @ChiliPeppers Good lord. Yes I did! Haven’t listened in a long time…

[Laura Kane @laurakane_]

@Phwebbs Have you sold this yet?

[Laura Kane @laurakane_]

I've just installed the Google Play store on a Kindle Fire. As an Apple sucker, is this what you're all dealing with... and you're happy with it?

[Laura Kane @laurakane_]

@Lisa_Donnelly1 @Schiphol What a combo. Hope you get through asap!

[Laura Kane @laurakane_]

@InfinitySum Some belters in there this week for sure. For anyone reading it for the first time, this is a bumper week but not entirely unusual!

[Laura Kane @laurakane_]

“We’re wasting valuable government time debating this rather than Russian aggression.”

Russia sanctions statement: everyone goes home for tea.

#SueGrayReport

[Laura Kane @laurakane_]

@signalapp thanks for fixing in the new update!

[Laura Kane @laurakane_]

@signalapp not seeing link previews in signal for tiktok - link previews are switched on. Is this deliberate and permanent?

[Laura Kane @laurakane_]

@signalapp still not working after today’s update! Totally understand if there’s a privacy reason (it is tiktok after all) but hoping not and it’s just a bug :)