@leemart0e@MooMoo2301@CitroenUK@Citroen@DS_UK_Official And I registered mine and then rang the dealerships closest to me! They couldn’t get me in so then I rang Stellantis main booking line who couldn’t get me in sooner but at Stellantis & You dealers which are further away from me
Told to immediately stop driving my car due to safety recall on the Takata airbags, yet unable to get fixed until August? Stellantis “helpline” is just waiting on hold for 2 hours to tell you they can’t do anything. Where is my courtesy car!? @CitroenUK@Citroen@DS_UK_Official
@leemart0e@MooMoo2301@CitroenUK@Citroen@DS_UK_Official When I rang my insurance they said my insurance was affected regardless so I guess dependent but you can be fined £2500 for driving one if stopped by police. DVSA are aware we are still being made to drive them and they are outraged but unsure what they are doing about it.
@leemart0e@MooMoo2301@CitroenUK@Citroen@DS_UK_Official Nope! Was meant to have mine done today but cancelled due to lack of parts. Got rescheduled for Thursday at a dealership an hour away but my local called me today doing it this weekend. Still been without a car for 2 weeks though! And they just don’t care
@MooMoo2301@CitroenUK@Citroen@DS_UK_Official Citroen have literally told me to drive it despite the stop drive recall 🤣 it’s so bad!!! Hopefully we get somewhere - they’ll be giving a lot of compensation away anyway
@hmacbx@CitroenUK@Citroen@DS_UK_Official Wouldn’t bother with the helpline, wait for ages and they don’t help! Try and call 02476851400 - they’re Stellantis booking hub. Probably get you a sooner booking but might have to travel a bit further!
@MooMoo2301@CitroenUK@Citroen@DS_UK_Official I’ve had the same issue but they called me today cancelling for tomorrow! Got myself into another branch on Thursday but probably have the same thing happen
@bugatti36@CitroenUK@Citroen@DS_UK_Official DVSA were not happy with it but don’t know what action they will take. Maybe if more people contacted them, it will help? I’m at a dead end now with where else to take it. Obviously ombudsman which I will but that won’t help with a solution right now as they take 8 weeks!
@KatieEv38473454@CitroenUK@Citroen@DS_UK_Official Try 02476851400, it’s Stellantis booking team. They’ve managed to get me in for a repair next week but still expecting me to drive 1 hour on the motorway with faulty airbags to get there. So currently waiting for management call back to sort a home one!
@melimoomin @CitroenUK@Citroen@DS_UK_Official Well exactly! I tried contacting @TheAA_UK for help getting it up there but they refused too. Just zero help anywhere! So I have rang @DVSAgovuk about it, and they were shocked we were being made to drive them.
@bugatti36@CitroenUK@Citroen@DS_UK_Official Absolutely! I’ve contacted DVSA and Watchdog about the situation… probably hasn’t done anything but I’ll do anything to sort this out!
@melimoomin @CitroenUK@Citroen@DS_UK_Official They’ve been saying they’re getting an update that day every single day 😩 but hopefully people get sorted! I’m just going to have to risk driving mine to Manchester and get it done
@becky9flowers@CitroenUK@Citroen@DS_UK_Official Absolutely this! They’ve got enough money to just give everyone a “voucher” for rental. I noseyed at how much it would be to hire one for 2 months and we’re looking at 1k+ which I just can’t do even if they do reimburse. Luckily they’ve managed to get me in for repair next week
@melimoomin @CitroenUK@Citroen@DS_UK_Official Yep :) it’s a never ending circle! Stellantis are the ones in the wrong here. The dealerships don’t have the capacity to deal with it and offer everyone a car! Where abouts are you based? Because some Stellantis garages are offering next week repairs
@melimoomin @CitroenUK@Citroen@DS_UK_Official Unless there’s been an update since this morning, they are actually doing nothing! I’ve managed to get a repair for next week now which is better than August but they are still expecting me to drive it 40 miles to Manchester… so much for stop drive
@stevesawyer86@charliemouse01 I’ve rang twice now, being on hold 2 hours each time and they’re literally just not helping? Keep telling me to contact dealership for courtesy car but the dealerships don’t have enough to provide everyone with one! Absolute joke. Will be trying to take this further.