Luke Barnes 🇪🇺

Event Operations Manager ever curious and fascinated by interesting things. Some tweets on-topic, many not.

[Festival of Nature @FestofNature]

Final hour to come down to Apex City of Bath Hotel for our #FamilyNatureParty - we’re here until 4pm! 🌟🍃

A huge thank you to @ApexHotels for having us today 💙 Did you know Apex City of Bath Hotel has a Green Tourism Silver Accreditation, and they’re going for Gold in 2023! 🏅

[Luke Barnes 🇪🇺 @lbarnes2]

@FirstBSA Hey Cloe, Thanks for that - much apprechiated :)

[Luke Barnes 🇪🇺 @lbarnes2]

@FirstBSA hi First team! Was there any disruption on the D1 service from Bradford-on-Avon to Bath this morning?

[Luke Barnes 🇪🇺 @lbarnes2]

@sainsburys C) Does it reduce theft?! Are we really going with that?! Like “ooh, I’m going to steal something. Oh no, my plan is foiled because I have to scan my receipt”

Seriously?

That’s the line we’re going with? 🤨

[Luke Barnes 🇪🇺 @lbarnes2]

So @sainsburys smart shop (which has long been my preference because I hate queues and I hate humans) now makes you scan your receipt to exit.

On asking the attendant how this is sustainable, their answer “we don’t care, it’s just to reduce theft”

[Luke Barnes 🇪🇺 @lbarnes2]

@sainsburys B) the customer service in this interaction was just bad. Training is clearly lacking. They’ll probably give some excuse about high staff turnover and resourcing problems, but that doesn’t excuse poor engagement. Team engagement is *everything*, and this is a bad look for them.

[Scientific Laboratory Supplies (SLS) @ScientificLabs]

In celebration of the #QueensJubilee, we are giving you the chance to win a Fortnum & Mason hamper worth up to £100!!👑
To enter all you need to do is like, share and comment on this post with what makes you proud to live in United Kingdom!
Full Ts&Cs
https://t.co/XVODoTeZOZ

[Luke Barnes 🇪🇺 @lbarnes2]

I made a Thing on @thingiverse! https://t.co/YzsM8Bf2vf #thingalert

[XKCD Comic @xkcdComic]

Family Reunion https://t.co/HWHbKLHUDg https://t.co/dfLk6HTBue

[Luke Barnes 🇪🇺 @lbarnes2]

@TheAA_Patrol I’ve been trying to find the limit. I have thus far been unsuccessful…

[Luke Barnes 🇪🇺 @lbarnes2]

Psst, @TheAA_Patrol… I think there might be a bug in your app… I can’t promise I won’t exploit this to see if there’s a limit…

[Radisson RED Glasgow @RadissonREDGla]

We echo this sentiment . The whole industry has been turned upside down with additional pressures as a result of 18 months of uncertainty. If something isn’t quite right notify a member of the team we’re here to give you the best experience we can. #bekindtohospitality

[Recruit Hospitality Recruitment @JobsWithASmile]

#BeKindtoHospitality

[Luke Barnes 🇪🇺 @lbarnes2]

We're hospitality, we love to make your day special, but too many seem to forget we're human too. If we can't get you a coffee *right now* it's not because we don't want to. If you have to queue to check in, it's not becuase we're not trying.

Please be nice. Please be kind.

[Luke Barnes 🇪🇺 @lbarnes2]

Just an update on "how it's going in hospitality":
- Test and trace have taken out most of one department
- Test and trace have taken out many other venues in the city, putting pressure on us

To the people who keep leaving reviews saying "not enough staff": what do even you want

[Luke Barnes 🇪🇺 @lbarnes2]

After my 16 hour shift, I spend a couple of hours at home doing payroll and trying to desparately to do recruitment.

It is bad.

[Luke Barnes 🇪🇺 @lbarnes2]

Testing #eurosatapex

[Luke Barnes 🇪🇺 @lbarnes2]

@HSBC_UK Why can’t I use a 10 character password? Or 12? Or 20? Surely more characters are better? Or is it too much work for you to program your database to store long passwords? Laziness is the enemy of security…

[Luke Barnes 🇪🇺 @lbarnes2]

Hey @HSBC_UK. Why does a bank, an organisation who I trust my money to, have such weak password security. Is the master password to your banking backend just "Hsbc2021!"?