DD

[DD @ldldnope]

@Victorianplumb Are refusing to answer my direct messages regarding my order. £700 out of pocket and they don’t want to know. Utterly disgraceful @TradeStandards @MartinSLewis @BBCNews so many customers facing the same issue!

[DD @ldldnope]

@OfficialBWFC @Victorianplumb Don’t bother entering, the order won’t arrive!

[DD @ldldnope]

@Victorianplumb @TradeStandards And I’ve replied back as this response was of zero help to me.

[DD @ldldnope]

@TradeStandards please look into @Victorianplumb Numerous customers are without orders for over a month. I’ve spent £700 weeks ago and they cannot tell me when it will arrive. Please help

[DD @ldldnope]

Absolutely useless reply! I still have zero idea when my order will arrive!!!! No communication to customers on the warehouse move, you shouldn’t have been taking orders @Victorianplumb

[DD @ldldnope]

I already have and still haven’t had a response

[DD @ldldnope]

@Victorianplumb I already have and I’m still waiting for a reply 🤷🏻‍♀️

[DD @ldldnope]

@Victorianplumb Absolutely shocking customer service!!! Ordered weeks ago and have had no update on delivery date. Live chat is zero help. The agent said today the company is having ‘serious issues’ which is worrying. Why are you taking orders you can’t fulfil?

[DD @ldldnope]

@Muslim_Patrol @Victorianplumb @MartinSLewis @BBCWatchdog @RoughTrade @TradeStandards Apparently they are charging £45 to ask us to send express delivery. @TradeStandards this cannot be legal?? @MartinSLewis

[DD @ldldnope]

@Lurgy78 @Victorianplumb I’m having the same issue!! @TradeStandards @MartinSLewis please look into this, so many customers have spent thousands and have no idea when or if the orders will arrive

[DD @ldldnope]

@Muslim_Patrol @Victorianplumb @MartinSLewis @BBCWatchdog @RoughTrade @TradeStandards I’m having the same problem. Live chat agent said the company is having serious issues which is worrying. I’ve spent £700 and have had no contact since my order was placed weeks ago!