Lee Duddell

Working with @UserZoom customers to make remote testing BAU.

[Lee Duddell @LDuddell]

Consumer Duty is not really about compliance, it's actually about building empathy with customers so as to better serve their needs...

[Financial Conduct Authority @TheFCA]

In a speech delivered at the Westminster Business Forum, Emily Shepperd spoke about how the higher standard of the Consumer Duty and the shift to focusing on customer outcomes will require a significant change in many firms’ cultures. #ConsumerDuty https://t.co/l153FzYuKF

[Financial Conduct Authority @TheFCA]

The Consumer Duty is a significant shift in our expectations.

Once it’s in force, we’ll prioritise the most serious breaches and act swiftly and assertively where we find evidence of harm or risk of harm to #consumers. #ConsumerDuty https://t.co/skLynIw2Cq

[UserZoom (now part of UserTesting) @UserZoom]

Big news today - @UserZoom has acquired @testapic, the leader in innovative participant recruitment in France. Joining forces means we can help more companies than ever deliver exceptional digital experiences across Europe.

Visit https://t.co/qBW9s0q1kX to learn more.

[UserZoom (now part of UserTesting) @UserZoom]

How exactly do you define a “quality digital experience”?

A panel of experts from Forrester, Kroger, Travelers and Clorox will answer that, and more, at our first BetterUX Summit of 2022. Don't miss out!

Register now 👉 https://t.co/invd7oOekE

[Lee Duddell @LDuddell]

Free webinar examining how 2020 shaped 2021 digital strategies...

https://t.co/Qq2XjQJ2uq

[Lee Duddell @LDuddell]

True

[Lee Duddell @LDuddell]

Even if it's too late to attend today, why not register to get the recordings?

[Lee Duddell @LDuddell]

UX Summit on Thursday...

[Lee Duddell @LDuddell]

This Thursday: learn how leading brands create lovely digital experiences at the State of UX Summit...

https://t.co/V9fFlnuzDm

[Lee Duddell @LDuddell]

UX Summit on Thursday...

[BetterUX @betterux_]

Get your free ticket to the State of UX Summit 2020, UserZoom’s immersive virtual conference. https://t.co/D3ufCjGMKe

[Lee Duddell @LDuddell]

I just completed a presentation course on Duarte https://t.co/QkWumog9A2

[Lee Duddell @LDuddell]

Yes, I don't. Not.

[Lee Duddell @LDuddell]

If interpreting experts into words that everyone else can learn from is your thing, then this role is for you:

https://t.co/9SThrDdi7Z

[Lee Duddell @LDuddell]

How UX testing helps brands overcome their @amazon data blindspot...

[UserZoom (now part of UserTesting) @UserZoom]

User research can generate the insight that brands need. 💡 https://t.co/BKEoCeqzw4

[Dorian Tireli @dtireli]

How to optimize Interactive Voice Response (IVR) design with user research | BetterUX Blog https://t.co/0hshMxUqSP @userzoom

[Lee Duddell @LDuddell]

Looking forward to our AMA (ask me anything) on Tuesday 28th.

A live Q&A for the UX Community with experienced researchers:

https://t.co/jT4JH61Uan

#ux #uxtalk

[Lee Duddell @LDuddell]

Your passion for UX might get you out of bed, but it won't convince Execs to invest in UX.

Learn how you to convince them in this webinar:

[UserZoom (now part of UserTesting) @UserZoom]

Happening today! In this webinar, we'll look at a real-world example of how eClinicalWorks proved the value of UX and gained executive buy-in for UX research. https://t.co/iJcRVQRvuN

[Validately (now UserZoom GO) @Validately]

Happening tomorrow! In this webinar, learn how to talk the same language as your executives, and demonstrate the continual value that UX can deliver to your organization.

[UserZoom (now part of UserTesting) @UserZoom]

In this webinar, learn how to talk the same language as your executives and demonstrate the continual value that UX can deliver. 💪 https://t.co/LMkUyPnsbX

[Lee Duddell @LDuddell]

Fancy working with a team of experts to help our customers run better research, and mature their UX capability?

Great - this might be for you: https://t.co/9Wg7jQolgk

#UX

[Lee Duddell @LDuddell]

Done... just bought a voucher for @HutongShard - will be a great albeit late Mother's Day lunch.

[Lee Duddell @LDuddell]

So, I reckon a responsible Mother's Day gift is a restaurant voucher, because:

1. it helps a struggling sector
2. it demonstrates that "it" will be behind us one day
3. and that we will go out for dinner again.

#mothersday #coronavirusuk