@AmericanAir sent you a dm - sister has been rebooked twice today already and flights cancelled for no apparent reason. plz help she needs to get from DFW to STL for speaking engagement.
@PierreDelectoJ2 @Tacmaples@AmericanAir@united@SouthwestAir Acknowledged yes. Solved to my satisfaction ? Absolutely not. Abysmal and unacceptable levels of service. If they can’t meet the demand they shouldn’t sell the tickets.
Airlines are in the news everywhere. @AmericanAir are you even paying attention? You cancelled our flight not due to weather. Lost our car seat (you can’t leave an airport with a baby without one) and can’t get refunded for the one we had to rent?! #worst
@Elizabe59468434@AmericanAir I have gotten a call now from them finally but I don’t hVe much faith I’ll get more than that stupid $75 voucher. It’s miserable and we are talking about a funeral not just a weekend away or something. No compassion.
@SecretaryPete can you do anything to help consumers left out hundreds or thousands of $$$ due to the actions of airlines this summer - cancelling flights, no customer service line whatsoever & no accountability @AmericanAir@SpiritAirlines ?
@A_dree_anna@SpiritAirlines@AmericanAir@SouthwestAir Need a Congressional hearing on this crap. Make these companies explain offering flights with no intent to fly them. Then they keep your money hostage as future travel credit if you cancel the ticket.
@CRAdvocacy any advice or recourse for the way airlines like @AmericanAir are handling all of the issues this summer? It’s criminal to pay for a service, have it fail, and then there is no way to get hold of anyone or get any response from customer service.
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@FAANews can you do anything about the insane mismanagement of airlines like @AmericanAir who are not being held accountable for their actions and having consumers pay for services not rendered with NO recourse ?!
@NBCDFW can you help us with looking into consumer complaints with the airlines ?! @AmericanAir lost our car seat, we flew for 12 hours with a six month old and still didn’t make a family funeral. Can’t get any action from them.