lea lea

[lea lea @leannef_x]

@HotpointSupport parts were delivered on Thursday - nothing that I had actually ordered though?! after all this the wrong parts are sent??

[lea lea @leannef_x]

@HotpointSupport Hi, I had a delivery on Thursday, all were the wrong parts? Nothing that I had actually ordered! Crazy!!

[lea lea @leannef_x]

@HotpointSupport I have had a text message from Indesit stating that they have tried to deliver something?!

[lea lea @leannef_x]

@HotpointSupport I am confused, I ordered these around 2 months ago, have they not been in stock all this time?

[lea lea @leannef_x]

@HotpointSupport new drawers for freezer and fridge

[lea lea @leannef_x]

@HotpointSupport 1st I'm told goods will be delivered, then i am told that i need to speak with my insurance, now, no delivery at all???????

[lea lea @leannef_x]

@HotpointSupport unbelivabe,who can I speak to about this?? have been trying for hours to get through to someone on phone

[lea lea @leannef_x]

@HotpointSupport twice, your advisers have taken my work address from me and told me good will be delivered within 10 days

[lea lea @leannef_x]

@HotpointSupport this is not acceptable - I have now placed an order twice over the phone and have been told the goods will be delivered?

[lea lea @leannef_x]

@HotpointSupport so what has happened to the order I have now placed twice??

[lea lea @leannef_x]

@HotpointSupport right so why i have been allowed to order parts TWICE to my work address and told they will be with me within 10 days??

[lea lea @leannef_x]

@HotpointSupport have been waiting almost 8 weeks now for parts, re ordered twice, first lot got lost in post apparently...

[lea lea @leannef_x]

@HotpointSupport I am insured with domestic and general but as it is a Hotpoint f/f you are the ones sending spare parts out?!

[lea lea @leannef_x]

@HotpointSupport they have told me you are the ones sending parts out so need to speak with you?!

[lea lea @leannef_x]

@HotpointSupport trying to get through all morning, all options selected give an engaged tone, parts have still not arrived for 2nd time?!

[lea lea @leannef_x]

have to call them 7-8 times each month, each time I am given an apology and told that this will never happen again @VodafoneUK

[lea lea @leannef_x]

so @VodafoneUK have now cut me off for the 3rd time this month, bills are all paid and up to date, happens every month #incompetent

[lea lea @leannef_x]

@VodafoneUK have cost me £200 charges due to going into the wrong acc for 6 months, called today and details are still incorrect - fuming

[lea lea @leannef_x]

Im going to be a mummy! 😍❤️

[lea lea @leannef_x]

Massive congratulations babes!! @kather1ne_fry she is beautiful!! ♥♥