Delivering world class learning events and coaching specialising in Customer Centricity and developing skilful and caring managers & leaders. Learning Forever!
Our mission to make the world a more Customer-Centric place continues. We love this quote from @FlyAirNZ Head of Airline Programmes Kerry Reeves: “The question is never ‘can we do this’ but instead ‘is it right to do this for our customers?" Perfect! #CustomerExperience
You really must see this. It will expand your understanding of the brain. The left & right hemispheres described as “the we inside of me”. Brilliant, passionate, personal. #learning#BeKind
Must see Ted Talk. 6.6m people have already watched it but maybe not you. Neuroanatomist Jill Bolte-Taylor describes her personal experience of stroke from the inside and the incredible learning that came from it. https://t.co/KRqMz3wZ5H
Not sure we agree with all of this but the sentiment is right. Six Verbs That Make You Sound Weak (No Matter Your Job Title) https://t.co/64OuoWKGVh via @Pocket
For everyone out there with a goal they want to hit or a dream they want to make come true, here's wishing you a #BigWednesday. Make today count!!! #Motivation
Simple messaging with thoughtful creative aesthetics creates a brand experience your employees and customers will love to be a part of again. Let's avoid the clinical designs and adopt a customer centric approach to keep people informed, relaxed and enjoying your space #design
Hosted Dave Anderson (@DaveAnderson100) when he toured the UK some 18 years ago. His straight talking ,hard hitting messages stayed with me and I still quote him today. Here he is today on leadership after Covid-19. https://t.co/nwjW1Sygiz #leadership
Working From Home? The good people at @TTIsuccessinsightsuk are offering a free helpful DISC tool that gives valuable tips for you personally to excel in the home working environment. Really useful. Here’s the link: https://t.co/wSbgfHanNb #homeworking#remoteworking
So exactly how much do you take away from our 2-day intensive Decision Making course? This is one delegate’s take away. Most of all you make more decisions of a higher quality so much faster. #decisionmaking#business#training#learning
Love this quote from William Blake. Reminds me that we are not here to follow but to lead. Following is easy and requires little thought or effort. Leading requires your imagination, belief and total commitment. #motivation#leadership
This fun look at Customer Centric relationships in business is up on LinkedIn. It's called "How To Find Love, a customer centric love story". Hope it makes you smile and sparks an idea. https://t.co/Cdm6uPGBkP #customercentric#customercentricity#customerrelationships#cx
We sit down with Mo & Ryan from our visualisation team to talk all things Loop by answering your questions. You may even spot completed works for @absoluteci & @CapitalCentric . Enjoy & if you have any questions tweet away😊 #VR#property#Residential https://t.co/3afEuEyXvq
Farewell beautiful and vibrant Hong Kong. Such energy and optimism in the place and the delegates at this week’s #DealingWithChange event. The feedback is brilliant and we can’t wait to come back to share more learning (forever). #HaveLearningWillTravel 🙏🇭🇰
More images from beautiful Santiago, Chile after a most rewarding #DealingWithChange course with delegates from throughout South America. Have learning, will travel!
Today we officially welcome our first @Airbus A350 to our Viking fleet 💙✈️The most fuel efficient, modern and comfortable long-haul aircraft on the market - we will fly Ingegerd home tomorrow at 12.00 🙌#flysas#aviation#airbus
98, 99, 100! We're proud to celebrate the 100th #A220 aircraft produced - destined to @airBaltic! As we thank airBaltic and our 20+ A220 customers for their endorsement, watch our Mirabel employees sharing their pride in working on the most modern aircraft in its category.