Ledger Support

Official @Ledger Support Account

Contact us: of scams - Ledger will NEVER ask you for your 24-word recovery phrase or DM or call you

[Ledger Support @Ledger_Support]

🧵 Important Security Alert for Ledger Users! 🚨

🔒As the crypto world grows, so do the threats. Phishing attacks are increasingly targeting Crypto Hodlers. Here’s how to protect yourself and your assets!

[Ledger Support @Ledger_Support]

Hey there - When you are buying crypto in the Ledger Wallet app, you'll see a list of quotes to choose from for the different integrated providers in Ledger Wallet. You can review this Help Center article on how to buy crypto through Ledger Wallet, that has some screenshots showing the list of quotes: https://t.co/VAVHQvbZRE

The UI for selling would be similar, where a list of quotes form different providers will appear, before you proceed in doing so. You can review this article on how to sell crypto through Ledger Wallet: https://t.co/nIW7V5Lt0R

If you have any other questions, feel free to create a ticket on our official Help Center, and member of our team will be happy to assist you - https://t.co/LHVxDiMsIB - Cheers!

[Ledger Support @Ledger_Support]

Hey there - The $KTA token is currently supported in Ledger Wallet via the BASE network!

You can see all the currently supported assets from our website here - https://t.co/yb02JhfZpM

If you have any other questions, feel free to create a ticket on our official Help Center, and member of our team will be happy to assist you - https://t.co/LHVxDiMsIB - Cheers!

[Ledger Support @Ledger_Support]

@BendroverScar Hello, we assure you that we are available to help. For us to better investigate and assist, please reach out to our support team as explained here: https://t.co/R4ZhPT2ccr

Thanks.

[Ledger Support @Ledger_Support]

Hello, unfortunately, the Nano X battery isn’t user-replaceable and Ledger doesn’t offer a battery replacement program. You can keep using the device while plugged in via USB, and you might try battery conditioning and the latest OS update to rule out conditioning/firmware issues: https://t.co/rxDNBTOV9H

If issue persists, please reach out so we can offer alternative solutions: https://t.co/LHVxDiMsIB

Thanks.

[Ledger Support @Ledger_Support]

Hello, the Ledger Nano Gen5 has 1.5 MB of app storage, letting you keep more coin apps installed at once compared to Nano S. Remember: uninstalling an app never removes funds; it just removes the signing app from the device.

For details: https://t.co/LpOnGuLkIR
Gen5 overview: https://t.co/D32DvlwQE5
Choose your Ledger Signer: https://t.co/DES9e5LIYD

If any further assistance or clarification is needed, feel free to reach out as explained here: https://t.co/LHVxDiMsIB

Thanks.

[Ledger Support @Ledger_Support]

@b1gfilth Hello, we assure you that we are available to help. For us to better investigate and assist, please reach out to our support team as explained here: https://t.co/R4ZhPT2ccr

Thanks.

[Ledger Support @Ledger_Support]

@coolguyjayyy Hey Jay, we don't have a specific date to share for the next Bitcoin promotion at the moment. Please keep an eye on our official X account and Ledger Wallet website for any upcoming announcements!

Thank you.

[Ledger Support @Ledger_Support]

Hello, since your payment was automatically cancelled and refunded, you're welcome to try again, just make sure to review the tips on this page first to avoid the same issue: https://t.co/SYEmjFld2G

If you run into any trouble or need further assistance, feel free to contact us here: https://t.co/LHVxDiMsIB

Thanks.

[Ledger Support @Ledger_Support]

Hello Brad! I hear you, change can be frustrating. Ledger Live has been renamed to Ledger Wallet and continues to evolve, but the core features remain. While we generally don’t recommend downgrading (security and bug fixes), it is technically possible to install an older desktop release if you prefer the previous experience.

If you choose to proceed, you can Install a previous version from the Ledger Wallet signature/downloads page, then open as usual.

Note: Staying updated is strongly recommended for security and compatibility.

More info:
- Why Ledger Live is now known as Ledger Wallet: https://t.co/4PbloHW7Xt
- Downgrading to an older version of Ledger Wallet: https://t.co/fdUk8eZ4ni

Can you share which parts of the new app feel messy or blocking you?
We remain available if needed.
Thanks

[Ledger Support @Ledger_Support]

Hello, Zcash is working again on Ledger Wallet Desktop and Zkool. Two updated apps have been released:

Zcash → version 3.0.1
Zcash Shielded → version 3.4.1

Please note: the fix does not yet apply to the mobile app — a resolution is expected this week.
If you need further assistance in the meantime, don't hesitate to reach out: https://t.co/LHVxDiMsIB

Thanks

[Ledger Support @Ledger_Support]

Hello, Zcash is working again on Ledger Wallet Desktop and Zkool. Two updated apps have been released:

Zcash → version 3.0.1
Zcash Shielded → version 3.4.1

Please note: the fix does not yet apply to the mobile app — a resolution is expected this week.
If you need further assistance in the meantime, don't hesitate to reach out: https://t.co/LHVxDiMsIB

Thanks

[Ledger Support @Ledger_Support]

Hello Hugo, currently, Bluetooth is only supported on Ledger Wallet Mobile. Ledger Wallet Desktop still requires a USB connection.

We are working on bringing more wireless connectivity to the desktop experience, and we will share your feedback with our product team. Thank you for your patience!

[Ledger Support @Ledger_Support]

@Honx10x Hello Honx, ZEC now works on Ledger Wallet Desktop & Zkool again!
New apps for the regular Zcash (3.0.1) and Zcash Shielded (3.4.1) have been released.

If any further assistance is needed, feel free to reach out as explained here: https://t.co/R4ZhPT2ccr

Thanks.

[Ledger Support @Ledger_Support]

Hello the Zcash app was updated, it now works on Ledger Wallet Desktop & Zkool again!
New apps for the regular Zcash (3.0.1) and Zcash Shielded (3.4.1) have been released.

If any further assistance is needed, feel free to reach out as explained here: https://t.co/LHVxDiMsIB

Thanks.

[Ledger Support @Ledger_Support]

Hey there - Our teams are actively working to fully restore Zcash (ZEC) Mainnet service for both desktop and mobile, and a fix for Ledger Wallet Mobile is expected in an upcoming release.

Please keep an eye on our 'Ongoing Issues' page for updates, as they arise: https://t.co/jPlwg4RXI9

[Ledger Support @Ledger_Support]

Hey there - Our teams are actively working to fully restore Zcash (ZEC) Mainnet service for both desktop and mobile, and a fix for Ledger Wallet Mobile is expected in an upcoming release.

Please keep an eye on our 'Ongoing Issues' page for updates, as they arise: https://t.co/jPlwg4RXI9

[Ledger Support @Ledger_Support]

Hey there - Our teams are actively working to fully restore Zcash (ZEC) Mainnet service for both desktop and mobile, and a fix for Ledger Wallet Mobile is expected in an upcoming release.

Please keep an eye on our 'Ongoing Issues' page for updates, as they arise: https://t.co/jPlwg4RXI9

[Ledger Support @Ledger_Support]

Hey there - Our teams are actively working to fully restore Zcash (ZEC) Mainnet service for both desktop and mobile, and a fix for Ledger Wallet Mobile is expected in an upcoming release.

Please keep an eye on our 'Ongoing Issues' page for updates, as they arise: https://t.co/jPlwg4RXI9

[Ledger Support @Ledger_Support]

Hey there - Our teams are actively working to fully restore Zcash (ZEC) Mainnet service for both desktop and mobile, and a fix for Ledger Wallet Mobile is expected in an upcoming release.

Please keep an eye on our 'Ongoing Issues' page for updates, as they arise: https://t.co/jPlwg4RXI9

[Ledger Support @Ledger_Support]

Hey there - Our teams are actively working to fully restore Zcash (ZEC) Mainnet service for both desktop and mobile, and a fix for Ledger Wallet Mobile is expected in an upcoming release.

Please keep an eye on our 'Ongoing Issues' page for updates, as they arise: https://t.co/jPlwg4RXI9