Lee Aase

Founder: HELPcare LLC | Formerly @MayoClinic Social Media Director. Personally ✝️ #LCHF #Keto 🥩🥑🥚🥓🥦🥬⛳️🏋️🚣‍♂️

[Lee Aase @LeeAase]

Thread: (1/4) Take Charge of Your Health is our philosophy at HELPcare, and it’s also the title of this new video. Our passion is HELPing you take charge of your health, your health care and (if you’re a medical professional) your health care career.

[William Wolfe 🇺🇸 @WilliamWolfe]

As a kid, I really thought quicksand was going to be a much bigger problem in my adult life.

[Dutch Rojas @DutchRojas]

Before HIPAA, self-insured employers had their own networks, their own TPAs and their own compliance.

A few companies are returning to that model. A few companies are smart.

[Katy Talento @KatyTalento]

Marty Makary used to ambush a Virginia courthouse every other Friday.

That was the day the local tax-exempt hospital reserved the docket to sue its poorest patients.

Marty would show up at the door with a lawyer and intercept them on the way in.

They were working-class people in job uniforms, embarrassed, grim-faced, expecting to lose.

He reviewed the bills on the spot, for free, as a medical expert. Pointing out fraud, upcoding, inappropriate care, contradictions to the court.

Then his counterpart, a young lawyer named Joey Kirchgessner, argued until the hospital cried uncle.

They won A LOT.

I drove down one Friday to watch. I was working in the Trump White House at the time. I was so proud of him I could barely stand it.

That's the man the WSJ op-ed page wants you to believe is the problem.

Read or listen to the full story here: https://t.co/Qp3wl4sZpL

[Dutch Rojas @DutchRojas]

Ask an employer what they pay for healthcare and they'll give you a number.
Ask them what they get for it and the room goes quiet.

This is the most expensive purchase most companies make after payroll, and it's the only one where the buyer has essentially no idea what the product is, how it's priced, or whether it works.

In any other market, that buyer would be called a sucker. In healthcare, we call them "plan sponsors."

The fix isn't better insurance.
It's better purchasing.

And, while difficult, the first step in better purchasing is admitting you've been had.

[Lee Aase @LeeAase]

8/

If it feels like a fit, the next step is a half‑day shadow so you can see it for yourself.

You don’t have to stay on the treadmill.

[Lee Aase @LeeAase]

1/
If you’re a primary care clinician seeing 20+ patients a day and still charting at night, this is for you.

You did all that training to build real relationships… not to sprint through 10‑minute visits on a panel of 2,000+ people you barely know.

[Lee Aase @LeeAase]

7/
If this sounds like how you WISH primary care worked, I’d love to talk.

Start here to book a 15–20 minute intro call or submit a quick interest form: https://t.co/KBtO5XAu4e

[Ethan Brooks @alt_w_v_g]

Went to the doctor yesterday

My wife made the appointment

She also filled out the pre-visit forms online

All of them

She said "did you go alone"

I said "yes"

My analyst drove separately

When I arrived the receptionist handed me a clipboard

With a Bic pen

Attached to a string

Like I was going to steal it

The form asked for everything my wife already submitted online

Name

Date of birth

Address

Insurance

I filled it out again

Handed it back

My analyst was already at the counter

He leaned over the receptionist's screen

Looked at it for three seconds

Then looked at me

He said "boss man, the headers have gridlines on"

She minimized the window

He sat down

She said "have a seat, we'll call you shortly"

I sat down at 2:14pm

At 2:31 she handed my clipboard to another woman

Who sat down at a computer eight feet away

And typed everything I just wrote into the screen

At 2:38 she came back

Said she couldn't read one letter of my address

An address they've had on file since 2022

An address my wife typed into their portal three days ago

I spelled it out loud

In a waiting room full of strangers

Then sat back down

My analyst had his laptop open

I glanced at his screen

He was on Zillow

Looking up my home address

The one I just spelled out loud

He closed the laptop

At 2:51 a nurse called my name

Mispronounced it

Four years

She walked us to a room

She looked at my analyst

She said "family member?"

I said "closest thing I have"

She didn't ask follow-up questions

She took my blood pressure

Wrote it on a piece of paper

Then typed it into a computer

Then wrote it on another piece of paper

Three records of the same number

My analyst looked at me

I looked at him

We didn't say anything

We didn't have to

She said "the doctor will be right in"

She left at 2:54

My analyst opened his laptop

Built a model

I said "for what"

He said "the wait time"

He projected the doctor would arrive at 3:38

The doctor came in at 3:41

Three minutes off

He was disappointed in himself

87 minutes total in the building

He said "so what brings you in today"

I told him

He looked at his chart

My analyst said "you have his date of birth wrong"

The doctor looked at him

Then looked at me

I said "he's right"

The doctor corrected it

My analyst said "the insurance ID is also off by one digit"

The doctor put his pen down

He said "and you are?"

I said "he's with me"

The doctor continued

He said "let's keep an eye on it"

That's what he said last year

He said "alright, now the fun part"

He said "I'm going to need you to drop the cargo shorts"

I looked at my analyst

My analyst looked at me

He covered his eyes

The appointment lasted four minutes

I waited 87 minutes for a four-minute appointment

It's 2026

We can launch a rocket into space and land it vertically on the exact square foot it left from

But my doctor's office is using a string to protect a Bic pen

I texted my wife from the parking lot

She said "how'd it go"

I said "they lost my address again"

She said "I submitted it online three days ago"

I said "I know"

She said "did you bring him"

I didn't answer

She said "I'm switching doctors"

First time we've agreed on anything all week

Make common sense common again

Plz fix. Thx.

Sent from my iPhone

[Lee Aase @LeeAase]

7/

You can read the feature and listen to the full episode of Take Charge with HELPcare here:

https://t.co/glXIQp6VUY

(And if you know someone near Austin, MN who’s been “putting off” primary care, feel free to pass it along.)

[Lee Aase @LeeAase]

1/
Most people only see the medical credentials.

They don’t see the farm kid who learned “show up and do the work” before sunrise.

Meet Karen Popp, CNP – our newest clinician at HELPcare Clinic and the focus of our latest podcast + blog.

[Lee Aase @LeeAase]

6/
If you’re in SE Minnesota and want a clinician who combines:
Serious clinical chops
A fresh set of eyes
The empathy that only comes from living it on the family side
…you’ll want to get to know Karen.