Lee Armstrong

IBM'r Sales Leader Sterling. Football, cycling and decent wine. Dad of 3 girls who marvel me everyday with all they do. Views my own and sometimes the girls.

[Lee Armstrong @leearms1]

@asda can someone explain why I cannot get a refund on an order? 4 calls to customer service result no action. How hard is it?

[Lee Armstrong @leearms1]

Coronavirus: Bill and Mary Dartnall die on same day. A really sad and touching story. That brought a tear to my eye. #suchlove https://t.co/MDGIVuUK82

[Lee Armstrong @leearms1]

@apple @westfieldlondon 5 hour wait to change a battery in a phone. #seriously #dobetter.

[Lee Armstrong @leearms1]

Great audience participation in the @ibmcommerce Session.

[Lee Armstrong @leearms1]

@BillsRestaurant high Wycombe. Terrible food and even worse service today. 1.5 hours to get 3 kids meals and a starter. Burger burnt and had to go back.

[Susan Reynolds @SusanBReynolds]

Find the best #partners in #commerce #marketing #supplychain with #WatsonCE #PartnerExplorer https://t.co/RDbTFos31L

[Lee Armstrong @leearms1]

Interesting retail experiment Imran Don't Be A Donkey https://t.co/AAPFAAKobP

[Lee Armstrong @leearms1]

@MeetTheConsumer free webinar on insights. https://t.co/j80rrhxzKE

[BBC 5 Live Sport @5liveSport]

The amateur from Welling, Alfie Plant is on the leaderboard.

-1 after the first at #TheOpen, much to the delight of #TeamAlfie

[DP World Tour @DPWorldTour]

71-73 ✍🏼

European Amateur champ Alfie Plant will be the only amateur to make the cut at #TheOpen, meaning he will win the Silver Medal 🎖️

[Lee Armstrong @leearms1]

Your reviews are shocking, was thinking of joining but why would I? https://t.co/UTnboorV8w

[Virgin Media ❤️ @virginmedia]

It’s kick off time. Get #AllTheFootball with Virgin Media ⚽

[Lee Armstrong @leearms1]

AI, Content, and Mobile: 3 Learnings for Personalisation from Drapers Digital Festival - https://t.co/Dlhidmta9I

[Sarah Fardon @FardonS]

IBM's @leearms1 presenting the consumer choice award at #drapersdigitals - congrats Amazon! @ibmcommerce @rickedwards1

[Lee Armstrong @leearms1]

Congrats Amazon. #drapersdigitals https://t.co/VQlaCjLjwE

[Sarah Fardon @FardonS]

IBM's @leearms1 presenting the consumer choice award at #drapersdigitals - congrats Amazon! @ibmcommerce @rickedwards1

[Sarah Fardon @FardonS]

All set for the #Drapersdigitals awards, looking forward to hearing more about the winners! @SuzyJarratt @leearms1 @emilyBDE

[Sarah Fardon @FardonS]

We need to look beyond seeing mobile as a transactional format, it's about building relationships & engagement @jameslovell #drapersdigitals

[Lee Armstrong @leearms1]

Introducing Watson Customer Engagement! Redefine how you engage in the #cognitive era. #WatsonCE https://t.co/36iUjpCj2U

[Amber Armstrong @ambarmstrong]

Customer engagement is now front and center... of the #retail aisle. Get more from @harrietgreen1
#WatsonCE #nrf17 https://t.co/2LUIndk0Ak

[Suzanne Jarratt @SuzyJarratt]

Discover how you can achieve an iconic brand experience across all digital touch points. #DX https://t.co/emicrBd939

[Lee Armstrong @leearms1]

@JackandJonesTM no web returns in store!! #multichannel, #poorcustomerservice, #catch up #retail