Lee Chester

Director at EJM Rail Ltd.

[Lee Chester @leechester6]

@CenterParcsUK it’s not worth reporting issues and wasting our short holiday time, I’m doing your work for you with no reward.

[Lee Chester @leechester6]

We are a family of 5 on a very limited time budget (you’ve reduced our lodge time due to COVID). I’m afraid we don’t have time to queue at guest services.

[Lee Chester @leechester6]

@Lord_Sugar I hate Amex with a passion, they charge ridiculous interest rates, they are not accepted everywhere, and you get charged a premium for using the card, and when I was desperate to leave they charged me an extra £1500 just to settle the debt. Thay should be outlawed in the uk.

[Lee Chester @leechester6]

@MartinSLewis Bluetack! The packet is the same size but the contents are half the size they used to be, clever business move.

[Lee Chester @leechester6]

There is no possibility to login online or obtain help through the online booking assistant, and your call centre keeps disconnecting my call.

[Lee Chester @leechester6]

@Saudia_Care please can you provide a way to contact your services when I am not receiving an OTP?

[Lee Chester @leechester6]

@Saudia_Care please can you provide a way to contact your services when I am not receiving an OTP?

[Lee Chester @leechester6]

@Steam where can I get help to recover my account? All your online recovery methods are not working.

[Lee Chester @leechester6]

@Steam Hi Steam, my account has been hacked, the email address has been changed and when I try to confirm my card purchase it says the recovery session has expired.

Can you please help me to recover my accounts?

[Lee Chester @leechester6]

@EastMidRailway That's great, much respect to Alan, I am on the 9.05 from St P to Nottingham.

[Lee Chester @leechester6]

@EastMidRailway What a nice genuine guy your Fare inspector Alan is, he was brought on the train by your TM to pursue an alleged fair underpayment by three American tourists. And he managed the situation amazingly well..great guy! Think your TM needs a bit more training though.

[Lee Chester @leechester6]

@Rozkez67 Factory!

[Lee Chester @leechester6]

@OnlyKateBackup I'd rather see you in my bedroom.😉

[Lee Chester @leechester6]

@MissyStephx Absolutely, I'm here looking after 3 little ones too..👍

[Lee Chester @leechester6]

@EastMidRailway Maybe you should think about this from a passenger perspective, I can pay £180 return to London, sitting on a badly deformed seat next to someone who paid £47. Who's the criminal there?

[Lee Chester @leechester6]

@MartinSLewis I imagine those who want to keep it are obviously not affected by it!

[Lee Chester @leechester6]

@MartinSLewis The amount of tax we pay is Criminal, and then taxed again on anything we save, this is ridiculous. No support for the train building industry, and let's not forget the Covid contracts that went to companies with direct links to senior civil servants.

[Lee Chester @leechester6]

@paigewils22 @LUFC Wishing you a speedy recovery 👍

[Lee Chester @leechester6]

@asda my drive is not a turning space for your vans. Please ensure you explain to your drivers that they should not be using private driveways as their turning points.

[Lee Chester @leechester6]

@YourSecret777TV Marks out of ten...I'd give you one! 😂👍🥰

[Lee Chester @leechester6]

@EastMidRailway And as I said, there is no point. I'm going home to look after my children not to sit and write complaints. Your service is sub standard and you will not do anything about it. I don't want any money or compensation, you just need to listen and improve.

[Lee Chester @leechester6]

@EastMidRailway honestly your first class service is terrible..First the barriers at St Panrcras were stuck and your gate employee Habib was only letting people through one at a time. Honestly he should be removed!

[Lee Chester @leechester6]

@EastMidRailway please don't advertise if you can't deliver

[Lee Chester @leechester6]

And then on board first class, I asked for a glass of wine. Sorry, no alcohol on board was the response.

[Lee Chester @leechester6]

@EastMidRailway There's no point, your complaints service is poor. Any complaint is answered with a fob off email and then never looked at again.