The issue is roaming has not been enabled, despite your call centre worker telling me he’d enabled it. I can’t call/text 150 as I can’t make calls or send non- WiFi texts. The app doesn’t work, says text info to 150. Can someone just help and turn my roaming on?!?!
@KidZaniaLondon and took them off her. She was absolutely heartbroken and distraught but the staff member would not budge. £150+ for 8 people. £24 on flashing lanyards and they a) refused her a pack of pencils but b) refused to sell me some. Will not be returning. Stick them
@KidZaniaLondon utterly appalled and astonished at your rude and heartless staff today. My 4, yes FOUR yr old worked all day on jobs and some didn’t go on her card. She didn’t have 150kidzanias to buy some pencils so I offered to pay but your staff said no, watched her cry 1/2
@piersmorgan if you believe, being an island, that people shouldn’t come/go then how do you justify going to France/Antigua during a pandemic? Whether we can go or should go are 2 different things. Hypocritical behaviour
@Morrisons Can someone with a gram of interest please message me instead of just firing wild replies at me and hoping it solves the issue. I’m getting increasing frustrated by the lack of customer service and if it’s not answered properly I’m going to call head office and lodge a complaint