@forduk any chance you might want to respond to one of the 10 emails we’ve sent over the last 2 weeks about a massive issue with 3 vehicles! Worst customer service ever!
@forduk And that’s the second Ranger down - 76k miles, bought the same time as last - timing belt wear, brake issue & oil degradation?!?. 5 Oil Chg/serv complete, last one 8 wks and 6k miles ago by ATS!
Let’s see if @forduk want to screw me over on this too.
#ford
@forduk Ford? Ranger? Avoid Avoid Avoid! Ranger ~2yrs old, 77k miles, 5 services and oil change but a part that supposed to last 10 yrs and 150k miles, not part of service schedule fails and need a new engine - zero contribution from Ford! £10k bill for and SME
@Andicars_Havant Seriously!!! keeping my 70 year old mother hanging for over an hour after having asked for a pet taxi, then cancelling after us chasing 5 times. Just be straight - disgusting that you lied for an hour and 15 mins!!! Terrible firm - use Alpha!
@Gatwick_Airport oh my good god!! Security acting like a police state reminiscent of 50’s eastern block toward the amazing guy helping my disabled father!!! Genuinely shocking!!!
So, I still have no fucking clue how to Twitter. I thought I’d Re-tweet a story that I liked and add my own ‘ahh, that’s lovely’ sort of comment, but it didn’t give me the option. Just appeared in my timeline.
Fuck sake. I’m so confused.
@ThaiAirways still no formal response and issue still not dealt with. We’ve DM’d
Again
I have some time for the next few days so think cross platform social media rants are the way forward - seems to be the only way to get anyone to engage.
#terribleCustomerService#thaiairways
@ThaiAirways Thanks, I’ve seen that, again. Message says the process takes 2 weeks? 2 weeks? How long ago was the last DM you sent me? We are over 2 months in so far and still nothing, not even a courtesy response other than 2 DM’s on here!