My funds are stuck with Cleva and I need answers.
Weeks ago I sent USDT to a wallet address provided by Cleva. The transaction is confirmed on the blockchain and the funds are visible in the wallet. Yet Cleva keeps telling me the money never arrived.
This makes no sense.
Transaction details are publicly verifiable and the funds are sitting in the address controlled by Cleva.
The only issue is that I mistakenly sent USDT instead of USDC. But the wallet clearly received the funds.
I have: • Contacted Cleva support
• Sent emails
• Shared the TXID
• Tagged them here
But the response is always the same: “Nothing we can do.”
If the wallet belongs to Cleva, then the funds are under their control.
At this point I’m simply asking Cleva to escalate this to their technical team and help recover the tokens sitting in their wallet.
Crypto transactions are transparent. Anyone can verify the transaction on the blockchain explorer.
I’m not asking for special treatment — just for Cleva to acknowledge the funds that clearly reached their wallet.
@clevabanking please help resolve this.
TXID: 32VeZAXB5Ht4FVoKzsX1uN4QZU2F9cDjTRkNYr2vGBGyrPNAcezj7N8Sts4sYJGntsrRLhZCf2nTTbap4vyzqc2R
Wallet address:nX8ae3UPnPuZNCQ6o7shBcczBYR4T7dQjbNah9QN6XS
Amount sent: 4522.19 USDT
@bull_bnb@CryptoWizardd@Anbessa100@MuroCrypto@eliz883@BybitAfrica@Bybit_Official@tolu_tols1 and @naijasboy please look into this
I am about to expose a major flaw in how @clevabanking handles customer assets. This involves a "mistake" that could happen to anyone, and their response has been to simply keep my money.
On Feb 10, 2026, I sent $4,522 to my account. The transaction was successful. The funds arrived. But @clevabanking is telling me they "can't find it." Here is the thread. 🧵
The "mistake"? I sent USDT instead of USDC.
Before you say "user error," listen to the context: I sent it on the Solana network. On Solana, USDT and USDC are both SPL tokens. They function identically. The address was valid. The network was correct. The transaction hash on Solscan shows a COMPLETED transfer of 4,522 USDT to @clevabanking official deposit wallet.
So how can an exchange "not receive" something that is sitting in their wallet?
Because their deposit system is rigid. It saw USDT arriving at a USDC address and simply ignored it. The funds are in a "black hole" wallet that they control, but refuse to touch.
This is a failure of infrastructure. @clevabanking has the private keys. They have the tools to return my 4,522 USDT. They are choosing not to.
This isn't just about me. This is about setting a standard for the entire industry.
If an exchange receives funds on a network they support, to an address they control, they have a moral (and arguably legal) obligation to return them.
I am calling out @[ExchangeHandle] publicly. Also tagging @binance, @Bybit_Official@krakenfx, and @Coinbase@kucoincom. Would your policy be any different? Should a user lose $4.5k because of a ticker symbol?
The details are public. I have the TXID. The amount is 4,522 USDT. The date is 10/02/2026. The network is Solana.
@clevabanking, I am not going away. Do the right thing. Credit my account or initiate a recovery. The blockchain doesn't lie.
If you agree that exchanges should be held accountable for safeguarding user funds, even when we make mistakes, please RT the first post. We need to push for better policies. #Solana #Crypto #USDT #btc
@am_aai@clevabanking Since both USDT and USDC are SPL tokens on Solana, I believe the funds should have arrived at the same wallet address. @clevabanking Please take the necessary action to recover or credit the funds.
@Mrbankstips Yesterday, I tried to trade using Bybit P2P and started a transaction with a merchant, not knowing he was a scammer. I sent the payment to his account and uploaded the payment receipt in the chat box.