Leigh Segall

President at Smart Communications (@CCMInnovators) specializing in the IT and services industry. Proud mom and wife. Thoughts and opinions are my own.

[Leigh Segall @LeighSegall]

Our latest #ebook is out! Download it to discover how you can be the change your customers want and need. #Evolving from #CCM to SMARTER #conversations

[Smart Communications @CCMInnovators]

Are your customers trying to tell you something? In this new ebook, we address the critical need for companies to start to have SMARTER customer conversations. https://t.co/L6mCYD3Ve6 #TuesdayThoughts

[Leigh Segall @LeighSegall]

Love hearing from our customers on the success they've seen! #CustomerExperience #SMARTERconversations

[Smart Communications @CCMInnovators]

Vaishali Patel, @SimplyhealthUK's Head of Development, .Net and Integration, shares how a seamless template process resulted in increased efficiencies. #customerchats #customervideo

[Leigh Segall @LeighSegall]

Welcome to the team, Chris! @CCMInnovators: We are excited to announce that Chris Hall has joined our team as VP of Sales for EMEA! https://t.co/zKBOdXO9JO

[Leigh Segall @LeighSegall]

Exciting times for the @CCMInnovators family! Proud to be recognized by @IDC as a Leader in #CCM.

[Smart Communications @CCMInnovators]

We're thrilled to share we've been named a Leader in the @IDC MarketScape Worldwide Customer Communications Management (CCM) 2020 Vendor Assessment, recognized for our early transition to full multi-tenant #SaaS and more. Check out the full release here: https://t.co/eDAmFYHXNR

[Smart Communications @CCMInnovators]

"The digitally enabled experiences that #insurers are providing to their customers and distribution partners are critical. Never before has it been more important to provide full transparency to the customer." - Karen Furtado #cloudbenefits #businesscontinuity #covid19

[Smart Communications @CCMInnovators]

Is your business feeling the #Brexit impact? @MarTechAdvisor shares tips on how to prepare for challenges, featuring insight from @JamesBrown_SC on how to manage the #customerexperience to maintain ongoing relationships throughout the #customerjourney. https://t.co/NMKGTE8NjT

[Leigh Segall @LeighSegall]

Are you prepared to deliver the best possible experience to your customers, as efficiently as possible? Download this collection of insight today and make conversations SMARTer in 2020! https://t.co/ubkltCGI5m

[Leigh Segall @LeighSegall]

We're looking for industry expert insight! Share your #CCM #CX 2020 trend predictions with us for a chance to be featured in our upcoming thought leadership piece.

[Smart Communications @CCMInnovators]

Calling all #CCM and #CX experts! We're looking for your help identifying key trends that will revolutionize #customercommunications in 2020! Share your thoughts below (which may make an appearance in our 2020 Predictions piece...)

[Smart Communications @CCMInnovators]

We're less than 2 weeks away from #innovateUK2019! Still haven't secured your spot? We have good news, registration is still open! Click here for more details on what to expect: https://t.co/Q9W7gNyKR3

[Smart Communications @CCMInnovators]

ATTN: London! With just weeks remaining before #innovateUK2019, our CMO @LeighSegall reveals exciting details, access to the full agenda, and more in our latest blog! https://t.co/5o3eIxirrx

[Leigh Segall @LeighSegall]

This is a great opportunity to hear firsthand from our customers at Stillwater Insurance and gain a better understanding of what consumers want as we uncover the discrepancies between customer desires and what businesses are currently delivering. We hope you'll join us!

[Smart Communications @CCMInnovators]

Are enterprises doing enough to ensure they are delivering the best possible experience? Find out tomorrow during our #livewebinar featuring guest speakers from Stillwater Insurance Group. Register here: https://t.co/eYmYajYv1J

[Smart Communications @CCMInnovators]

It's been a fun day of learning from experts in #finserv at @MarketforceLive Executive Briefing! Cheers to our own @neil_greathead for representing us and a big thanks to all who joined to share their customer knowledge. @Barclays @Zurich @cultbeauty @Raisin_UK @blackrock

[Leigh Segall @LeighSegall]

@CCMInnovators @Intelledox @ChelleMelbourne Loved reading this! What a great story. We're excited to see what the next chapter for @Intelledox brings and proud to be a part of this wonderful team and amazing product!

[Intelledox @Intelledox]

We're all excited to be a part of @CCMInnovators family. @mrcrbrown , head of product at Intelledox is so thrilled, he wrote a blog explaining why. Read-> #SMARTerTogether https://t.co/q0DDRplkiU

[Leigh Segall @LeighSegall]

Further validation of our exciting announcement and the power of #acquisitions. Thank you for covering @DOCUMENTmedia @AllisonYLloyd. #SMARTerTogether @CCMInnovators @Intelledox https://t.co/8jGXarijvY

[Leigh Segall @LeighSegall]

Welcome to the fold, @Intelledox! We are thrilled to bring this terrific team into our growing organization and know without question that we’re #SMARTerTogether. The next generation of #CCM is here!

[Smart Communications @CCMInnovators]

Exciting news! We're thrilled to announce we've acquired @Intelledox Together we’ll deliver the industry’s only cloud-based, next-generation customer communications management platform. Learn why we're #SMARTerTogether in our recent press release: https://t.co/gRM8JsDan8

[Leigh Segall @LeighSegall]

Thanks to all who have reached out. Excited to meet @ Fuel Expo w/ @AndyEnglandCMO Christie Hefner @JeffreyHayzlett http://t.co/r4sZ2kgHuN

[Leigh Segall @LeighSegall]

I'm honored to be nominated to the @itabuzz board of directors. Looking forward to driving the mission forward in #Chicago! #ITA #tech

[Leigh Segall @LeighSegall]

Get your vote on with @EvanstonChamber Burger War & Salad Skirmish and help pick a culinary champion: http://t.co/UicPGlvM69

[Leigh Segall @LeighSegall]

Have you named your favorite bite in the @EvanstonChamber Burger War & Salad Skirmish! Vote DAILY here: http://t.co/UicPGlvM69