@CommuterClub I am absolutely livid. I haven’t used my Oyster card for 3 months and was told by a member of your team that my refunds would be backdated to when I last used it. I’ve just had an email from you offering me £5 refund when it should be £300.Sort it out! @BBCWatchdog
@facebook I have been locked out of my facebook account for months because I've forgotten the password, I don't have access to the email address and I also have a different number... how can I prove its me and gain access again? thanks!
@partydelightsUK ordered a Halloween outfit yesterday morning from your website and paid extra for postage for it to arrive this morning... I’ve just called parcel force who tell me it hasn’t even been released from your depot. Despite getting emails saying it’s been dispatched!