Level Support

Level is no longer active on this platform.

For questions please go to

[Level Support @level_support]

@_lil_apache_

Hello there,

Thank you for reaching out to Level Music.

We apologize for the delay.

How can we help you?

Can you send us the email that is associated with your Level Music account?

[Level Support @level_support]

@noahweid

Thank you for your patience so far.

Over the weekend we experienced a technical issue that prevented logins into our site.

This issue is now resolved and you should be able to log into your Level account.

We apologize for any inconvenience that this may have cau...

[Level Support @level_support]

@Bre0nte

Hi there,

Thank you for reaching out to Level Music.

We're sorry for the delayed response and we are here to follow-up.

Level automatically generates a custom landing page for your published releases, which routes fans to their preferred music service(s): Spotify...

[Level Support @level_support]

@abbotwdm

Hi there,

Thank you for reaching out to Level Music.

Please send us an email to our support team so we can help you further.

Thank you for your patience and kind understanding.

[Level Support @level_support]

@krisrobertsLDN

Thank you for reaching out to Level Music.

We apologize for the inconvenience, can you please send us the email that is associated with your Level account so we can investigate?

Thank you for your patience and kind understanding.

[Level Support @level_support]

@NightBeds

Thank you for reaching out to Level Music.

We're sorry for the delayed response and we are here to follow-up.

We apologize for the inconvenience, can you please send us the email that is associated with your Level account so we can investigate?

Thank you for yo...

[Level Support @level_support]

@Bre0nte Hello,

Your release has been approved and is scheduled to be live in stores on your desired date.

Please let us know if you have further questions. We are here to help.

Kind regards,
Level Artist Support

[Level Support @level_support]

@Bre0nte , Hello!

Thanks for reaching out to Level Music.

We are sorry to hear that.

Please send us the email that is associated with your Level Music account.

We look forward to hearing back from you - and please feel free to let us know if you have any questions.

[Level Support @level_support]

@abbotwdm

Thank you for reaching out to Level Music.

We're sorry for the delayed response and we are here to follow-up.

We’re sorry to hear about the trouble with your Artist page. From time to time, releases will get matched with the wrong Artist Profile and this is a co...

[Level Support @level_support]

@YTDJEnder Hi there,

Thank you for reaching out to Level Music. Your release is currently live on Spotify at the link here: https://t.co/mHwpsHAoSJ.

Please let us know if you need anything else.

[Level Support @level_support]

@protonatomic Hi there, Our tech team has resolved this issue. In order to upload your release please delete the release and start again. If needed, give it 30-60 seconds to finish uploading.

[Level Support @level_support]

@Dyslogix
Hello there,

Thank you for reaching out to Level Music.

Please you can send another artist confirmation form so that we can review it.

Please let us know if you have further questions. We are here to help!

[Level Support @level_support]

@F_1_L_3
Hello there,

Thank you for reaching out to Level Music,

Unfortunately, this is not possible when you upload your release via Level.

For more information about the guidelines for your release, please see

https://t.co/g5b73EB6Ry

We hope this helps and let us know ...

[Level Support @level_support]

@jcrd0n Hi there, It can take 24- 48 hours for a release to be reviewed and approved.

Please let us know if you need anything else. We are here to help!

[Level Support @level_support]

@jcrd0n Hi there,

If you selected ‘ASAP’ as the go-live date for your release:

Spotify: 1-2 days after delivered

Apple Music & iTunes: Within hours after delivered*

TIDAL: 3-5 days after delivered

Amazon Music: 3-5 days after delivered

Pandora: 3 days after delivered

Na...

[Level Support @level_support]

@abbotwdm Hey there, We apologize for the delay. We are working on the issue and will get back to you via email as soon as possible.

[Level Support @level_support]

@Amr43859036 Hi there, There are some issues with your releases. We have emailed you to let you know what the issues are.

[Level Support @level_support]

@IsabelleWalsh18 Hi there, We are sorry to hear that you are having trouble uploading your files. This issue has been resolved. Please try again.

[Level Support @level_support]

@Spcasso_ Your release was approved and sent to the stores. The pending status will update in 24 hours.