Lewis Roberts

[Lewis Roberts @Lewis_299]

@SouthernRailUK your staff at Reigate station have provided no information with delayed and cancelled trains. Making jokes about needing to keep smiling when offering no help

[Lewis Roberts @Lewis_299]

@TimHarford Hey hopefully it's been picked up already. But the Spotify version of this week's episode is quite jumpy and misses key bits. Sounds like an editing issue

[Lewis Roberts @Lewis_299]

@SouthernRailUK this shows how incompetent your company is that it can't handle more than one thing per card...and though it acceptable to tell people to put a sticker on the Flexi card...really?! Is this 2004? #DoBetter #trainfail

[Lewis Roberts @Lewis_299]

@Uber_Support our driver literally just pulled away as my wife and I went to open the handle. They nearly ran over our feet. Honestly it takes so long to get a ride with Uber these days. You're a shadow of what you use to be

[Lewis Roberts @Lewis_299]

@sainsburys in the end thanks to the help of the other customer I was in and out in under a minute...

[Lewis Roberts @Lewis_299]

@sainsburys I was rushing into the Camberwell Road local to buy sanitary pads for my pregnant wife who called me on a dog walk needing them urgently. I wasn't allowed in and no staff offered to help, it took a customer to watch my dog for me - manager was Mohammad #Shameful

[Lewis Roberts @Lewis_299]

@sainsburys is this how you treat people in the community when you open a new shop? Even after explaining the situation to Mohammad he refused and the staff all backed off...cowards and unhelpful. @Tesco it is next time, despite the longer walk

[Lewis Roberts @Lewis_299]

@PurplebricksUK I have had an open complaint with your customer support since July and still no resolution. I've left multiple messages and calls and have a case open with the ombudsman but need a final response from PB. Is this honestly what you consider a good service?

[Lewis Roberts @Lewis_299]

@Steam trying to change password and the new password is not being recognised. I can now no longer access my account even though the new password is 100% correct?! Is there an issue with the servers right now?

[Lewis Roberts @Lewis_299]

@babymoriuk Paid £5.95 for a gift wrapping service! Not exactly what I expected! Can you refund the wrapping or credit?

[Lewis Roberts @Lewis_299]

@HydeHousing Are you working w/Gov + @Switch2Energy to access the Energy Bill Scheme? Our new unit cost is going to be 9x last year and 4x Gov price cap guarantee. Received no response from email or calls. Your customer sup. seem very confused as well!😮‍💨

[Lewis Roberts @Lewis_299]

@British_Airways how about you get someone over to attach the jetty to flight BA0611 fly from Palermo and it takes over half the flight time to wait for someone to let people off...seriously why are you at T5 if you can't cope?

[Lewis Roberts @Lewis_299]

@stayforlong Your company used the pandemic which took millions of lives to cover up misconduct? The hotel confirmed it is closed and you should never have sold rooms from 10 Oct (your site still is) You now say a refund will take 12 weeks #SCAM @CMAgovUK

[Lewis Roberts @Lewis_299]

@stayforlong You cancelled my hotel last minute saying it was due to #covid_19 but the hotel confirmed it is closed and you should never have sold rooms after 10th Oct (which are still doing on your site) THIS IS #illegal, you now say a refund will take 12 weeks #SCAM @CMAgovUK

[Lewis Roberts @Lewis_299]

@sainsburys Hi Kiril, thanks for that I have made the request. But the real pain has been the numerable online shops I have made only for this oat milk brand to have it substituted on its arrival and sent it back. It always says in-stock online which is the real pain point

[Lewis Roberts @Lewis_299]

@sainsburys this is a pleading cry to stock Califia Farms barista oat milk in London more. It is the best and you're always out. I can't even buy it online without someone swapping it for something else making me send it back...wasting both our time.

[Lewis Roberts @Lewis_299]

@CalifiaFarms I love your product, barista oat milk, but why are you not stocked anywhere?! I've tried for the last three months to find it in London and online and failed. Either make it possible to buy direct from you or your field sales team needs to pull their socks up!

[Lewis Roberts @Lewis_299]

@BandQ got "moved on" by workers at your Sydenham site when I was sat on a bench OUTSIDE the building on a public footway because it was "their smoking area"...not a great brand image and terrible treatment to locals

[Lewis Roberts @Lewis_299]

@SkyHelpTeam @SkyUK waited over 2 weeks for engineer visit - they never showed up. Now being told I have to wait till 4th March?!! To be stood up again?! Is this how you treat long term customers? Is no service not breach of contract?

[Lewis Roberts @Lewis_299]

@Morrisons I just wanted to see if anyone can continue to help me with this? You’ve stopped replying on the DMs after multiple messages..?

[Lewis Roberts @Lewis_299]

@Morrisons I accidentally bought turkey meatballs to use in dog food not realising how dangerously high in salt content they were. Can I return these for a refund? I have not opened any packages and I have the receipt.