Libby

[ross @RxssV1]

“Tell them you’ll be able to see the Northern Lights again in the UK on Saturday 11th May!”

[Libby @libbymmg]

@EastMidRailway Thank you so much!!

[Libby @libbymmg]

@thetrainline Thanks so much for that Keith, I hope you have a great rest of your day!!

[Libby @libbymmg]

@thetrainline Sorry Athia, I’ve re-filled the form with the correct booking reference number. I’d just like the two tickets for today to be refunded please due to the cancellation, as I don’t have the option for this within the app. Is this possible?

[Libby @libbymmg]

@thetrainline I can no longer use the return ticket bought for today due to the cancellation

[Libby @libbymmg]

@thetrainline no it’s my train from this morning which was cancelled, not tomorrow’s train

[Libby @libbymmg]

@EastMidRailway Hi there, I’ve just booked and payed for tickets but have been sent to an error page on your website saying the booking’s unsuccessful despite the money coming out of my account. Please could you help me here?

[Libby @libbymmg]

@EastMidRailway Ahh okay thank you so much for letting me know, and thank you for being so helpful this evening during all of the disruption!! ⭐️

[Libby @libbymmg]

@EastMidRailway great thank you for helping :)

[Libby @libbymmg]

@EastMidRailway I’m due on the 6:35 from st pancras to harborough

[Libby @libbymmg]

@thetrainline Thanks Athia. There is no error message, the app is simply paused on the initial opening screen. Please could you suggest to me how I can get home without said ticket, as the app won’t let me view the ticket which i’ve paid for as it isn’t working.

[Libby @libbymmg]

@thetrainline Hey, I’m having troubles with your app and I’m unable to load anything whatsoever. I’ve deleted and reinstalled as you’ve advised others to do, please can you give a timeframe as to when you think this will be fixed, as I currently can’t get my ticket to get home.

[Libby @libbymmg]

@EastMidRailway @cgwenny I wasn’t able to even get on this, how can I claim a refund for my journeys today?

[Paddington @paddingtonbear]

Thank you Ma’am, for everything.

[ManyPets UK @manypets_uk]

And we’ve shown we love pets just as much as you do, although a few of you have pointed out our name doesn’t scream (or howl) pets.

So, we’re changing it to ManyPets. Read more about it here: https://t.co/QyiejlpyqY