Lauryn

[Lauryn @lifeofmisselle]

@AetnaHelp Umm, no one is replying. And Adele #6103001128 just hung up on me

[Lauryn @lifeofmisselle]

@Aetna why is it so damn hard to get to a actual person in your credentialing team? Why have a phone number if no options get you to a person?

[Lauryn @lifeofmisselle]

@UHC I need to know why my patient’s surgery is being denied? Like are patients suppose to stay in pain?

[Lauryn @lifeofmisselle]

@UHC can you please tell me why it’s taking more than 24hrs to just change a location on a surgery authorization?! Explain this.

[Lauryn @lifeofmisselle]

@Humana you legit need to get your automated system together. I feel less smart after speaking with your agents.

[Lauryn @lifeofmisselle]

@Humana why did you deny my patient’s prior authorization for surgery? And now I have to pay phone tag between you and @net_ortho? Do you choose to hire the dumbest people available?

[Lauryn @lifeofmisselle]

@SenTedCruz I would very much appreciate water. Hope you brought back enough for everyone from Cancun. #CancunCruz

[Lauryn @lifeofmisselle]

@OscarHealth I still have yet to receive a call from your customer service about my patient’s denied case? Do your phones not work?

[Lauryn @lifeofmisselle]

@OscarHealth so we don’t have anyone working your social media today? Seems about right

[Lauryn @lifeofmisselle]

@OscarHealth you done fucked up. Please tell me why your third party @evicorehc is denying my patient’s surgery with a confirmed ligament tear?!

[Lauryn @lifeofmisselle]

@dog_rates the groomer shaved his beard right before these scheduled photos. Still think this is priceless.

[Lauryn @lifeofmisselle]

@Target it’s 209am and I’m still at target...

[Lauryn @lifeofmisselle]

@UHC why is your medical director Dr. Fink denying cases and stating I have to call by tomorrow afternoon- but yet he doesn’t have availability? But Supervisor Reynisha is claiming NO other doctor will handle it. Explain please.

[Lauryn @lifeofmisselle]

@Humana you really need to get your shit together. Thanks 😘

[Lauryn @lifeofmisselle]

@Availity why you no work? 🤷🏻‍♀️

[Lauryn @lifeofmisselle]

@UnitedHealthca9 @UHC It’s like a every other week type of thing. I don’t just submit authorizations for fun.

[Lauryn @lifeofmisselle]

@UHC I’m gonna need you to do better. Why is it that I called 3 times and I have been told 3 different things as why my surgery hasn’t been approved.

[Lauryn @lifeofmisselle]

@UHC please get your prior authorization website to work. I don’t understand why it works one day and not the other. VERY frustrating.

[Lauryn @lifeofmisselle]

@askUHC Kayla, I don’t want to call that is the issue.

[Lauryn @lifeofmisselle]

@UHC can you please get your prior authorization website to work? I’m tired of having to call and speak with customer service who can’t mark my case URGENT when I’m on the phone. States I have to call back 🙄