@ChrisMontPhoto@Lightricks This doesn't sound right, apologies for the inconvenience. Please get in touch with our Customer Experience team so we can take a closer look and assist you - [email protected].
@JoannaKaze Sorry to hear, this doesn't sound right! Please email our Customer Experience team from within the app so we have the most updated information: Tap on the Help icon (second from the top left) then tap Contact Us.
@JohnDivon Sorry to hear this! We've split Portrait into Blur and Face, but all of the functionality is still available. If you need any help using the updated features, feel free to be in touch - [email protected].
@Ionleui Thanks for reaching out, this doesn't sound right. Please contact our Customer Experience team so they can look into this - [email protected]. They'll do their best to assist you!
@es_toledo Not sure what you mean here. Lightleap is totally free to download. If you see the subscription screen you can simply tap the X and continue with the free version. If you need any assistance, please don't hesitate to reach out - [email protected].
@PleaseStopWorld@Lightricks If you're still unable to access Pro, email our Customer Experience team from within the app: Tap on the Help icon (second from the top left) > Contact Us. We will do our best to assist you!
@PleaseStopWorld@Lightricks Hi! If you already signed up for Pro, try to restore your purchases: Tap on the Lightleap icon at the top left and then on 'Already Paid' towards the bottom right of the screen.
@Hiper_Metrope @Lightricks We do have an Android version! If you have any questions, feel free to contact our Customer Experience team - https://t.co/[email protected]. They'd be happy to assist you!
@that_goodD This doesn't seem right. Please reach out to our Customer Experience team so we can look into this - tap on the Help icon (third from the left) > Contact Us.
@iAdrianSkinner Happy to explain! The one-time purchase includes all future tools and updates. Please contact our Customer Experience team at [email protected] for further assistance.
@AlexGInsightUK Thanks for writing in, Alex. You can find the Heal tool on the bottom Toolbar, between Magic and Sky. If you're having trouble locating in, feel free to be in touch - [email protected].