Sam Rhynas

Crafty Girl Geek,love wool & pens & data & paper & graphs & hills & more lovely wool. And cats, obviously @girlgeekscot @pydataedinburgh

[Sam Rhynas @lilacpatsy]

@ScotRail why are the “quick” routes between Edi - Gla (middle one in image) showing as “overtaken service”? There is no visibility of any train arriving earlier than this (omitting simply getting earlier train!)

[Sam Rhynas @lilacpatsy]

@ScotRail … that’s just poor user design

[Sam Rhynas @lilacpatsy]

@ScotRail can you help me see the discounted cost for having a Club 50 card when buying tickets please? In the old app (& website) it clearly showed the full price, then the discounted. I can't find it in either now, I'm not convinced it's actually giving a discount

[Sam Rhynas @lilacpatsy]

@ScotRail … to tell on tickets in new app. So why had functionality been removed in a few places, has this been noted to be reinstated and how do I find out if I’ve been overcharged? And as for a user having to go back and forwards applying cards and removing them to check prices…

[Sam Rhynas @lilacpatsy]

@ScotRail Hi, I never got reply to this and I’ve had no response through online contact form either, can you tell me how to find out if my card has actually given a discount, I’m convinced I’ve paid more in some cases than I should have. @ScotRail

[Sam Rhynas @lilacpatsy]

@ScotRail I've done a few this week and could not see it on any, I've done edinburgh/dundee, edinburgh/pitlochry and edinburgh/glasgow

[Sam Rhynas @lilacpatsy]

@ScotRail @Robert_mac88 He’s correct, I had same problem when on delayed train & was trying to work out if could make connecting one, time between the trains was short, I could not look it up, it simply doesn’t appear in the list. Made it impossible for me to work out accurately. Worked in old app ☹️

[Sam Rhynas @lilacpatsy]

@ScotRail @DameEcossaisse just highlighting my question that this was a comment in, are we allowed to buy our travelling companions ticket this time?

[Carole Cadwalladr @carolecadwalla]

NEW: The British politician, his Russian intelligence handler & a Kremlin plot against the US & Ukraine.

My new piece about Nathan Gill and Nigel Farage for @thenerve_news in which we ask:

Why, even now, is no-one asking questions?

[Sam Rhynas @lilacpatsy]

@julia_allum So beautiful!

[Sam Rhynas @lilacpatsy]

@StoryScotland Great story, somehow made better by not having my glasses on and thinking it was about a dog called Brian at first 😂

[Sam Rhynas @lilacpatsy]

@KenrisMacLeod Beautiful, very Edinburgh 😊

[Sam Rhynas @lilacpatsy]

@CeliaRichards0n Inverness to Kyle of Lochalsh. Photos taken from train, pretty close to Plockton. It's quite spectacular and takes in coast as well as moors on the journey from east to west.

[Sam Rhynas @lilacpatsy]

@ScotRail Thanks, it’s not that I needed them, but the screenshots are what is linked to the £17 tickets in your app, which isn’t correct

[Sam Rhynas @lilacpatsy]

@ScotRail the T&Cs on the special offer available now for Club 50 are massively out of date, they say it costs £10 and travel must be completed 27 Sep to 21 Nov 2021 😫.

[Sam Rhynas @lilacpatsy]

Evening @edinhelp, The green man crossing on Leith Walk beside Pilrig church has been twisted & is facing the wrong way, it’s now pointing towards the church instead of towards the pedestrians waiting to cross. It’s still working though. Can someone sort it please?

[Sam Rhynas @lilacpatsy]

@johnlewishelp any update on app? It’s been offline for a few hours, and I can’t make online payments with my card, I’m guessing cos it can’t connect to do verification.