LP

[LP @Limbopope]

@AffinityWater Sorry for the delay Nadene @AffinityWater I was a bit preoccupied with relocating. I couldn't seem to complete the moving house section since I dint have a UK postcode to move to. I'll DM the details now.

[LP @Limbopope]

Hi @AffinityWater I just submitted a meter reading in "My Account" and indicated it as "Moving Home"...is this all I need to do for moving out of my property? The "Moving Home" section makes it seem like I need way more details. A bit confused here. Help!

[LP @Limbopope]

@RoyalMailHelp @RoyalMail still no reply?

[LP @Limbopope]

@RoyalMailHelp hi there. Have an urgent question about a letter from Swiss that cleared UK customs 12 days ago. I set up mail redirect that starts on the 14th but am emigrating on the 11th Jan so concerned it could arrive in the 3 day gap. Please get back to me. I can DM ref no.

[LP @Limbopope]

@royalmailhelp anyone there to help with this?

[LP @Limbopope]

@AlphaTygo @Ryanair I just received them an hour ago. Was waiting 3 days. Need to escalate this to local consumer authorities @OfficeOmbudsman @ConsumerWatchBW @WhichUK @CAA @IrishMirror and anyone that can do something about this disgrace and the thousands left with their money taken

[LP @Limbopope]

@Dean_mayy @Ryanair @OfficeOmbudsman Finally recieved my vouchers 3 days after I was charged @askryanair @Ryanair but thousands are still waiting. @OfficeOmbudsman @WhichUK you MUST look at this when the office reopens. Their "automated" system isn't fit for purpose and can't perform what they promise on their site.

[LP @Limbopope]

@Dean_mayy @Ryanair I'm waiting 3 days. They told me yesterday...to wait until today. They told me that it's an automated system so they couldn't even check during the chat help. @OfficeOmbudsman when ye are open on the 3rd ye will have to do something about this disgrace.

[Dean may @Deanomayy]

@Ryanair thanks for leaving me still waiting on the gift card I bought for my mum for Christmas. I paid for it this morning and still haven’t got it, when you do it all it says you’ll receive it in 15minutes which is a lie. Then customer service says it can be 24hrs lovely 🤦‍♂️

[TygoAlpha @AlphaTygo]

Has anyone actually received their @Ryanair gift card this December?
#ryanairgiftcard #Ryanair

[Jane Warnes @janewarnes]

Along with thousands, I’m still waiting 36 hrs later for @Ryanair to perform a miracle and deliver their promised instant Gift Cards! Ryan Air is the grinch that takes your payment instantly and steals Christmas. No voucher! Pl respond @askryanair #Ryanair #RyanAirVouchers

[LP @Limbopope]

Actually shambolic @ryanair @askryanair are taking people's money for vouchers and not emailing them. Customer chat tells me to wait until tomorrow, 3 days and counting.
@OfficeOmbudsman @IAApress have bigger fish to fry but should probably keep an eye on this clown show practice

[LP @Limbopope]

@askryanair any one there today? Ye have my money and I still haven't been emailed the vouchers. Please respond.

[LP @Limbopope]

@askryanair hi all dont have anywhere else to go as the online query process has nothing for vouchers. Purchased a substantial evoucher yesterday and have not recieved email confirmation or the recipient has not recieved the evoucher. I have of course been charged. Please help.

[LP @Limbopope]

As predicted I have a reply from the complaints/query post via email and it's a bot telling me "we are having trouble classifying your support request". Can a human please respond. The reply bots work and the invoiving works but the evoucher generation not. Not good. @askryanair

[LP @Limbopope]

@DPDgroup_news Ah yes...another bot response. Excellent. I've already chatted to the UK bots on the DM portal for DPD UK and I have only been given the option to deliver Monday. This is not good enough.

[LP @Limbopope]

Second day in a row and DPD never rang the door bell or call then proceeded to leave a missed delivery notification. Now I don't have material for a work conference tomorrow. Absolute disgrace. @DPDgroup_news is there anyone human there at all to help?

[LP @Limbopope]

@GoWhippet Hi all. Does that include today as well (Sunday 24 April)? Thanks

[LP @Limbopope]

@greateranglia I guess it's time to finally learn to drive thanks @greateranglia. Never had so many issues with trains since I moved up to CB 3 months ago compared to 5 years of GWR. Thanks for the communication though Kat. Appreciated.

[LP @Limbopope]

Also waiting for a rail replacement service for intermittent stations between Cambridge and Bishops Stortford. Any update @greateranglia I can't feel my legs after 90mins waiting

[LP @Limbopope]

@greateranglia Hi Kat. I'm at Cambridge and looking to get Great Chesterford. I might just have to get a cab my hands are literally starting to turn blue after 2 hours