Pt1. My bro and his lady booked a flight. @SpiritAirlines notified them of a flight time change and gate change. My bro and lady went to eat because of the new flight schedule. WHILE EATING, @SpiritAirlines SENT THEM ANOTHER EMAIL SAYING THE FLIGHT IS BACK ON THE ORIGINAL TIME.
Pt2. SO THE MISSED THE FLIGHT AND @SpiritAirlines HAD THE NERVE TO SAY THAT MY BRO AND LADY WAS A “NO SHOW”. THEY ALSO ADDED THAT THEY WEREN’T REFUNDING THEIR MONDAY AND DONT HAVE ANY OPEN FLIGHTS UNTIL SUNDAY. SUNDAY??? TODAY IS WEDNESDAY!!