Day 7 and account still locked by @AmericanAir. On the way to DCA and would like to take an earlier flight but can’t even access my account to make the change. No call back from AirPass, no help from @AmericanAir twitter. All this over $2200 which was paid by my company in Oct.
@AmericanAir Very disappointed about AA locking my personal account due to corporate AirPass payment discrepancy from October. Bad way to treat a Platinum Pro customer to start the year. Delta and United will match my status. Better have access restored before I fly tomorrow!
@AmericanAir Still not feeling the love from @AmericanAir. Wasn’t fun having to wait in line to check in today. Not sure why @AmericanAir takes punitive measures against an individual when the issue is between them and the company I work for, who made the payment btw.
@AmericanAir I’ve called there 3 times today and left it with them to call me with an update before I boarded a 2pm @AmericanAir flight today, which didn’t happen. I would appreciate a call back with a solution. I’ve heard enough “sorry we can’t do anything” for one day.
@ATT one year ago I got two phones on a BOGO deal and still not reimbursed. Long time customer and getting the run around by your customer service people. Dozens of calls and rude service. Guess it’s time to switch to Verizon. All over a few hundred dollars.
@AndoverMaGov Any updates on the progress of the gas company in Andover? Where have they been? Where are they going next and when? Lots of conflicting information from different sources. Any information would be much appreciated!
Thank you @MassGovernor@AndoverMaGov@AndoverMassPD for the first response efforts! Can we get regular, specific updates on what is happening and when? When will power be restored? Where are the teams inspecting homes and where will they be later? Still in the dark.#MAGasFire