Itβs wild how @FedEx has this massive global logistics system, but can't use it to actually help a customer when they mess up. Instead, it just stalls for time and gaslights.
Itβs a sad trend: CX teams with zero power to actually solve problems. π§΅
@FedEx@FedExHelp So much for "When it absolutely, positively has to be there overnight."
Now it's "When we absolutely, positively lose your package, we'll gaslight you and tell you to contact yourself."
@FedEx, you have the logistics to fix this today. Let's make it happen.
@FedEx The backstory: My wife lost her ID on our trip. TSA was being obtuse, so I had a friend overnight an expired backup ID using my FedEx account. I'm the shipper and the recipient. Should be simple, right?
Just another reminder that I'm not a German politician and I don't use this platform since they closed down APIs for IndieWeb. You can find all my links at https://t.co/ZuW8MLBdMO
Leaving Montclair...
So many memories at 2 Saroni Court. The location, house, and neighbors were spectacular. But now I'm creating an amazing new life in Burbank, so I hope the next family enjoys this gem!
https://t.co/zu0M9Bw6DE
To my love Janine: 3 infinite months, my world transformed; a year ahead, bursting with possibilities, fresh and new; a kiss, commitment and undying love, we thrive! a lifetime of synchronized breaths and waking together.