@HEdwardsMakeup@ZARA@ZARA_Care I know. I’m sorry but they will unlikely change their decision unless you have proof it wasn’t delivered. I really don’t get it as their customers are out of pocket and they don’t care. I would never buy from them again!
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@ZaraManager We’ve been offered a refund now but I do think the way we’ve had to prove the parcel didn’t arrive is not acceptable. If our neighbour hadn’t given us this video footage my son would have been £80 out of pocket. It’s really not acceptable!
So @Zara@ZARA_Care despite numerous messages you still don’t believe the parcel wasn’t delivered. Well here’s the proof. The driver clearly puts the parcel back in van. Also delivery confirmation is to 41 which I wrong address. @amazonshipping your driver so can you help?
Any advice @MartinSLewis it’s been two weeks and @ZARA@ZARA_Care or @amazon (who supposedly delivered it) are taking no responsibility. We’ve had thousands of deliveries to our house and this has never been an issue before! Disappointed is an understatement.
Let’s just get this straight, I am not going to WhatsApp or DM you as I’ve done that several times now. Just refund his money. You know who he is as I’ve messaged several times now on here and Instagram and Facebook. Do the right thing and stop trying to scam am 18 year old
I’m a mama bear and will do this every day until the day I die! So @ZARA until you refund my son’s money and treat him respectfully, I will keep messaging you!
So we are still on stalemate! Zara thinks we should accept a new delivery but what if it doesn’t arrive? Then we’ll be in the same position as we are now. What would you do? #scammers#Amazon@ZARA
So we are still on stalemate! Zara thinks we should accept a new delivery but what if it doesn’t arrive? Then we’ll be in the same position as we are now. What would you do? #scammers#Amazon@ZARA
My son has already put in an official claim and we’ve been told there is nothing wrong and the order was sent to the correct delivery address although we’ve been sent the coordinates from Zara and they are for next door. What are you going to do that is any different?
Any advice @MartinSLewis it’s been two weeks and @ZARA@ZARA_Care or @amazon (who supposedly delivered it) are taking no responsibility. We’ve had thousands of deliveries to our house and this has never been an issue before! Disappointed is an understatement.
My 18 year old ordered online at @ZARA and spent £80 for an order that hasn’t been received. He’s been through all the proper channels and all he’s getting is it’s been delivered. Well it wasn’t because we weren’t in! Sort it out @ZARA as customer care @ZARA_Care isn’t working!!
My 18 year old ordered online at @ZARA and spent £80 for an order that hasn’t been received. He’s been through all the proper channels and all he’s getting is it’s been delivered. Well it wasn’t because we weren’t in! Sort it out @ZARA as customer care @ZARA_Care isn’t working!!
Congratulations to the @PathfinderTSH Primary ITT class of 2022 - 23 - a wonderful group of new teachers entering the profession. Keep looking after, and inspiring, one another - we are very proud of you! @SHUEducation#traintoteach
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