Lisa Date

[Lisa Date @LisaDate4]

@OctopusEnergy Yeah ok, have had 4 days recorded in total for the month but the half hour feed is the problem…….ok then! (In July the meter didn’t connect once…long 24 hr wait!)

[Lisa Date @LisaDate4]

@OctopusEnergy when you have waited months for a reply about your smart meter not connecting…..apparently this is how it should be and I have been wrong since June!!! Ok then……..🤣 #joke

[Lisa Date @LisaDate4]

@notronomis @KitbagUK @billy5phillips All this hey I’ll meet you in the DM‘s to help is absolute lip service. No one actually replies to you, yet they continue to advertise to generate sales……..

[Lisa Date @LisaDate4]

@KitbagUK @MovingForces @movingforces @KitbagUK If your lucky you will get a message asking for basic details and then nothing…….

[Lisa Date @LisaDate4]

@KitbagUK I’ll tell you what time it isn’t, not time for you to deal with any upset customers off the back of your terrible service. Pretty sure it’s kitbag 1 customers 0 for how little you refund when goods are returned when you send wrong items……

[Lisa Date @LisaDate4]

@KitbagUK Is this a joke!!! You can’t fulfil the orders you do have! Maybe get your marketing team answering the complaints…..

[Lisa Date @LisaDate4]

@KitbagUK Do you have any idea how much time, stress and upset you are causing people yet you continue to advertise products when you clearly can’t fulfil orders you have got. Breaks my heart in the cost of living crisis how many people you have ruined xmas for, disgrace……

[Lisa Date @LisaDate4]

@KitbagUK @TangentQueen What do you can send one poxy DM to another customer and then not respond again! That’s what happens you send one response and then back to no contact. I hate the thought of other customers actually getting their hopes up that it may get resolved.

[Lisa Date @LisaDate4]

@KitbagUK so is this how it works, you get one response asking for details of order numbers and then nothing again! Absolute disgrace

[Lisa Date @LisaDate4]

@KitbagUK disgrace of a company. It’s been like a full time job trying to contact you regarding the wrong order I was sent. Now I have returned the incorrect item, no one responds so you have my money and the shirt. Your inbox is always too full to receive messages, total scam

[Lisa Date @LisaDate4]

@KitbagUK another day trying to resolve this, got someone on the phone earlier who said I would get an email about my refund by 10am but shock horror nothing!!!

[Lisa Date @LisaDate4]

@KitbagUK Absolutely not true that it’s been fixed, been happening for days now and is still happening now………