@RoyalCaribbean currently on the phone with customer service for 45 minutes of my Sunday morning with no solutions in sight. @DisneyCruise looks like we will be returning to you with your impeccable customer service.
@royalcaribbean You โupgradedโ my room but forgot my 3 children! Currently you have 3 underage kids on a different floor than us. Is this acceptable and safe? I have spent over 8 hours on the phone, text messages and emails without a solution to a problem you created.