lisa mansell

[lisa mansell @lisamansell]

@potteriesbuses on the 13.05 6A from Hanley. Lovely female bus driver. Super friendly and welcoming - excellent customer service - nice to see!

[lisa mansell @lisamansell]

@superdrug paid for next day delivery as I need the items by xmas and order is still showing as in progress. Please can someone look into this - I will send a PM

[lisa mansell @lisamansell]

@NetworkRailLIV not nice that people on the 2.05pm to Birmingham about to leave lime street are laughing about not wearing a mask on the train - especially laughing as station staff have not asked them to wear one - "looks like we got away with it"

[lisa mansell @lisamansell]

@touchnote still waiting for confirmation that my account has been cancelled. I received an email to ask me to confirm I was sure I did that and said yes but asked for confirmation via email that it was cancelled (to give me proof/paper trail if you take payment) Can you advise?

[lisa mansell @lisamansell]

@thetrainline charging £7.50 admin fees on a refunded £10.30 train ticket absolutely disgusting - my planned event was cancelled due to Covid-19 but trainline still making a profit out of it.

[lisa mansell @lisamansell]

@O2 Still get numerous calls despite paying on 13th. I will PM you my receipt number.

[lisa mansell @lisamansell]

@O2 I've paid my bill but keep get texts and calls asking me to pay - I have a receipt number and confirmation of payment.

[lisa mansell @lisamansell]

@RoyalMailHelp any idea on where my parcels are? Nobody has replied from yesterday. I've already inboxed you the details.

[lisa mansell @lisamansell]

It's great being ignored! Any chance you could reply seen as you have replied to tweets sent after mine!

[lisa mansell @lisamansell]

@RoyalMailHelp this is getting ridiculous, can't get an answer out of anyone about what is happening with my scheduled re-delivery for today just lots of shoulds and maybes. Bloody useless so glad I don't treat my customers this way!!!

[lisa mansell @lisamansell]

Can you please get back to me so I know whether my redeliveries are coming or not?!?

[lisa mansell @lisamansell]

@RoyalMailHelp waiting in for redelivery of two parcels but postman has already been. Can you please confirm that these parcels will be delivered today?

[lisa mansell @lisamansell]

@RoyalMailHelp already DM'd you with the details

[lisa mansell @lisamansell]

@potteriesbuses Thank you

[lisa mansell @lisamansell]

@potteriesbuses any ideas on 98 to newcastle due 9.56 from top of moorland road. Showing up as "live" and "due" on system- now completely disappeared and no bus turned up!

[lisa mansell @lisamansell]

@potteriesbuses It was up until the time it was meant to be here stating live 2 mins etc... but then disappeared off the system???

[lisa mansell @lisamansell]

@LEGO_Group I have a lego VIP card and when I placed my latest order which was £64.99 (friends lego set) it said I should get a free gift but order arrived this morning with no free gift?

[lisa mansell @lisamansell]

@virginmedia sent a complaint to your team about bill going up in price for 3rd time this year. This time by over £4 a month. Guess what you're willing to do nothing for a loyal customer who's been with you for years. Time to look for a new provider I guess!

[lisa mansell @lisamansell]

@potteriesbuses No its arrived now. But it's only been last two mornings it's been running late normally it's on time.

[lisa mansell @lisamansell]

@potteriesbuses any idea where the 7.50 number 7 is from high lane is??? Second morning it's been really late???