lisa tauber

Growing writing services @fiverr. Publishing enthusiast, former book editor @penguinrandom & @chroniclebooks.

[lisa tauber @lisatauber]

@SEZANE_PARIS in-store employee gave me incorrect information & now company won’t fix this mistake while I’m on bed rest.

[lisa tauber @lisatauber]

@SEZANE_PARIS Unfortunately I’m in touch with your team and they are unwilling to help a mother post-procedure on bed rest after being given wrong information in your store. Deeply disappointing

[lisa tauber @lisatauber]

@SEZANE_PARIS having some trouble after visiting your store. Hoping you can help.

[lisa tauber @lisatauber]

@Athleta I am having an absolutely unacceptable experience with your customer service. 2x on hold for 30 mins+, a promised callback that hasn't materialized. I expect better.

[lisa tauber @lisatauber]

@Uber your customer support is failing me and I need help

[lisa tauber @lisatauber]

@cybex_global I wouldn’t expect your high quality stroller to snap like this, making it impossible to fold! Defeats the purpose of having this supposedly convenient stroller! @BBBKY

[lisa tauber @lisatauber]

@Lewis_Lin I seem to have been deactivated and I'm not sure why. Can you please help? 🙏

[lisa tauber @lisatauber]

@VZWSupport DMing you

[lisa tauber @lisatauber]

@Verizon @VZWSupport has totally screwed me. Spent $$ on a new iPhone only to be stuck in another country and unable to use it. So disappointed. Been a customer for years.

[lisa tauber @lisatauber]

@AmazonHelp: Impossible to reach, sends the same useless message repeatedly, finally gives me a useful link and the form crashes. Deeply disappointed in such bad service.

[lisa tauber @lisatauber]

Interested in testing the waters with self-publishing. I just wrote about Identifying Trends & Niches for Ebooks https://t.co/IylOfydcIu

[lisa tauber @lisatauber]

@AmazonHelp This is a joke. This must be the 10th time I have told you that this link sends me to a number that is not being answered. I need someone to help me log into my account ASAP. Will someone DM me ASAP? This is out of control. @bbb_us @PrimeVideo @AmazonHelp

[lisa tauber @lisatauber]

@AmazonHelp @AmazonHelp I have not received anything. I checked spam too. What is going on?

[lisa tauber @lisatauber]

@AmazonHelp This is deeply disappointing @amazon. I expect more from you. @ShieldVoC

[lisa tauber @lisatauber]

@amazon @AmazonHelp still waiting for a response. I paid for things. Now I can’t log in. You are sending me to a link for a number that is not being answered. Am expecting help and a refund.

[lisa tauber @lisatauber]

@AmazonHelp Seriously?! As I tweeted above, this link tells me to call this number which is not currently active. What is your solution now? I have paid $80 for things I cannot access and I’m not able to log into my account. This is an urgent time for me to be able to do so.

[lisa tauber @lisatauber]

@AmazonHelp @amazon @AmazonHelp Please let me know how to proceed. I am happy to call the number, but given that the message says no one will answer, I'm really at a loss of what to do.

[lisa tauber @lisatauber]

@amazon I can't log into my account without a text to my phone, but you have an old phone number for me. Please help.

[lisa tauber @lisatauber]

@AmazonHelp @amazon I don’t think you understand. That link sends me to a page that tells me to call a number and the number says no one is answering calls now. Where does that leave me?

[lisa tauber @lisatauber]

@AmazonHelp @amazon will you help me? It isn’t right to charge for something and then not enable your customer to actually use it.

[lisa tauber @lisatauber]

@AmazonHelp I tried that. It sends me to a phone number that is apparently not being used at this time. But I have purchased something I'd like to watch. What gives?